IRC log for #koha, 2018-12-03

All times shown according to UTC.

Time S Nick Message
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06:54 reza I have this bug in my production https://bugs.koha-community.or[…]_bug.cgi?id=21908
06:54 huginn Bug 21908: normal, P5 - low, ---, fridolin.somers, Signed Off , Add biblio_metadata to tables
06:54 reza opac search is not returning anything
06:55 reza I am using the debian package
06:55 reza no upgrade is available yet
06:56 reza how can I fix the bug?
06:56 rangi that bug doesn't effect search
06:56 rangi what version are you running?
06:57 reza bug zebra status is: Error message from Zebra: 10004
06:57 reza Koha Version
06:57 rangi yep thats nothing to do with that bug
06:57 reza ebra status is: Error message from Zebra: 10004
06:58 reza I submitted another one here: https://bugs.koha-community.or[…]_bug.cgi?id=21675
06:58 huginn Bug 21675: major, P5 - low, ---, koha-bugs, NEW , Unable to add to a basket with ElasticSearch enabled
06:58 rangi i have a couple of 18.11.0 running with search working
06:58 rangi so you will want to actually find what the actual bug is
06:58 reza initially I was using the 18.05 after the upgrade the ES stopped working
06:59 reza so I changed the search engine to zebra
07:00 rangi this is on your test site right?
07:00 reza no :(
07:00 reza prod
07:00 reza it is in the production environment
07:00 rangi did you try sudo koha-rebuild-zebra -f -v instancename ?
07:01 reza yes I did
07:01 reza rebuild is successful
07:01 reza but opac still not returning any response
07:02 rangi what about the staff search?
07:02 reza staff search is OK
07:02 rangi well then its not zebra
07:02 rangi because they both use it
07:03 rangi so we have to figure out what the opac is doing differently
07:03 reza sorry. staff cannot search as well
07:03 rangi in that case, yep zebra is not happy
07:03 rangi is zebrasrv running?
07:03 reza yes
07:05 reza it is running: library-k+ 22317  0.0  0.0  18848   184 ?        S    Nov29   0:00 daemon --name=library-koha-zebra --pidfiles=/var/run/koha/library/ --errlog=/var/log/koha/library/zebra-error.log --output=/var/log/koha/library/zebra-output.log --verbose=1 --respawn --delay=30 --user=library-koha.library-koha -- /usr/bin/zebrasrv -v none,fatal,warn -f /etc/koha/sites/library/koha-conf.xml
07:05 rangi can you paste the error from the plack-error.log?
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07:06 reza where can I find plack-error.log?
07:06 rangi in /var/log/koha/library
07:06 rangi you are running plack right?
07:08 reza 2018/11/29-03:22:30 Starman::Server (type Net::Server::PreFork) starting! pid(1605) Binding to UNIX socket file "/var/run/koha/library/plack.sock" Setting gid to "1001 1001" Setting uid to "1001" 2018/11/29-04:07:57 Server closing! Process Backgrounded 2018/11/29-04:08:27 Starman::Server (type Net::Server::PreFork) starting! pid(1635) Binding to UNIX socket file "/var/run/koha/library/plack.sock" Setting gid to "1001 1001" Setting uid to "1001"
07:08 rangi when you do a search, is there anything in there
07:08 rangi ?
07:09 rangi (cos thats from a few days ago, or your clock is horribly wrong ;))
07:09 reza :) there is no new log though
07:09 rangi i guess you are not using plack then
07:10 reza library-k+  1635  0.0  0.0  57560 14776 ?        Ss   Nov29   0:31 starman master -M FindBin --max-requests 50 --workers 2 --user=library-koha --group library-koha --pid /var/run/koha/library/ --daemonize --access-log /var/log/koha/library/plack.log --error-log /var/log/koha/library/plack-error.log -E deployment --socket /var/run/koha/library/plack.sock /etc/koha/plack.psgi
07:10 rangi theres always noise in there
07:10 rangi check that apache2 is set up to use plack
07:10 rangi is there stuff in opac-error.log ?
07:11 reza [Mon Dec 03 07:08:11.531299 2018] [cgi:error] [pid 5320] [client] AH01215: [Mon Dec  3 07:08:11 2018] Use of uninitialized value in numeric ne (!=) at /usr/share/koha/lib/C4/ line 833.: /usr/share/koha/opac/cgi-bin/opac/ [Mon Dec 03 07:08:11.531391 2018] [cgi:error] [pid 5320] [client] AH01215: [Mon Dec  3 07:08:11 2018] Use of uninitialized value in numeric ne (!=) at /u
07:11 reza [Mon Dec 03 07:08:11.531299 2018] [cgi:error] [pid 5320] [client] AH01215: [Mon Dec  3 07:08:11 2018] Use of uninitialized value in numeric ne (!=) at /usr/share/koha/lib/C4/ line 833.: /usr/share/koha/opac/cgi-bin/opac/
07:11 rangi yeah just warns
07:11 reza [Mon Dec 03 07:08:17.139586 2018] [cgi:error] [pid 5320] [client] AH01215: [Mon Dec  3 07:08:17 2018] WARNING: query problem with (su={Algebras, Linear.}) and ( ( allrecords,AlwaysMatches='' not onloan,AlwaysMatches='') and (lost,st-numeric=0) ) and  and subject=Algebras, Linear. and available ZOOM error 10014 "CCL parsing error" (addinfo: "Search word expected") from diag-set 'ZOOM' at /usr/share/koha/lib/C4/ line 38
07:12 rangi theres the one we want
07:12 rangi its 10014 is the error ;)
07:12 rangi is your opac public?
07:12 rangi can i hit it?
07:12 reza can I say the search word is not being sent to zebra?
07:12 reza sure you can
07:12 rangi yeah, but its not a bug in standard koha
07:13 rangi https://victoria.koha.catalyst[…]
07:13 reza
07:13 rangi thats out of the box 18.11.x using zebra
07:13 rangi so its something to do with your config
07:13 rangi we need to track down what or we will waste time with people unable to recreate
07:14 reza is there any way I could request support so you could access the environment?
07:15 rangi you could, one thing I would try first
07:15 rangi in the systempreference for searching
07:16 rangi what do you have set for UseQueryParser
07:16 rangi and UseICU
07:17 reza UseWYSIWYGinSystemPreferences    is don't show
07:17 reza UseQueryParser   do not try
07:17 reza UseICU using ICU Zebra
07:18 rangi try switching that to not using
07:18 reza done
07:19 reza still no result found
07:19 rangi darn, was worth a try
07:19 reza :)
07:19 rangi still the same 10014 error?
07:19 reza Error message from Zebra: 10004
07:20 reza yeah. still there
07:20 rangi 10004 or 10014 ?
07:20 reza 10004
07:22 magnuse \o/
07:22 rangi hmmthe above paste one had 10014
07:23 reza errr. I just started a rebuild
07:23 reza maybe because of that?
07:23 rangi could be
07:24 reza 60% done rebuilding
07:25 reza can I request support if the issue still persists?
07:26 rangi yep you can, there are quite a few support companies you could ask
07:26 reza for this issue could you please look into my instance until I arrange a long term support?
07:27 rangi I work for Catalyst, so it would need to go through them if you wanted me to look
07:28 reza sure. how can I contact the company directly?
07:28 rangi (its 8.27pm here so i also probably wouldn't be able to look until tomorrow morning sorry)
07:28 rangi ive sent you a private message on here
07:28 reza great. thank you :)'
07:30 fridolin joined #koha
07:30 fridolin hi
07:32 rangi hi fridolin
07:32 rangi and hi magnuse
07:32 fridolin hello around the world ;)
07:32 calire morning #koha
07:33 rangi hi calire
07:33 calire hey rangi :)
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07:37 reiveune hello
07:41 magnuse kia ora rangi fridolin calire sophie_m reiveune et al
07:41 calire hey magnuse
07:42 sophie_m hello magnuse ans #koha
07:42 * rangi is going to log off for the day
07:42 magnuse have fun rangi
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08:02 alex_a bonjour
08:06 cait joined #koha
08:06 tuxayo hi #koha o/
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08:58 josef_moravec morning #koha
09:14 alex_a bonjour josef_moravec
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09:44 marcelr hi #koha
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10:32 ashimema hi #koha
10:33 marcelr joined #koha
10:36 calire hi ashimema
10:42 eythian marcelr: your workplace getting a tidy up I see:[…]till-at-schiphol/
10:42 Francesca joined #koha
10:42 marcelr no more selfies
10:43 eythian I like how they're going to have people to tell tourists where to go if they want to see the others. "Yeah, you can go to Schiphol. I think that'd be a great place for you to go."
10:43 Infra_3600 left #koha
10:43 marcelr go to the airport and fly somewhere else ;)
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12:27 oleonard Hi #koha
12:37 calire1 hi oleonard
12:37 eythian marcelr: huh?[…]t-museumplein-huh
12:40 marcelr stuk beter
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13:15 espen_ hi there! I've got an issuing 'issue' after upgrading to 18.x. Is there anyone here who knows how the circulation_rules were meant to change in the database, as I'm starting to think that's what has gone wrong.
13:17 magnuse espen_: you can see what the table should look like here:[…]06d;hb=HEAD#l4266
13:18 espen_ ok. Scheme is fine, but table is empty. Looks like rules have not transferred from issuingrules
13:19 espen_ Note: creating new rules in web interface doesn't work
13:23 magnuse take a look at[…]d60872d05;hb=HEAD and see if you can tell what was supposed to happen and possibly what went wrong
13:24 magnuse was the upgrade to 18.05.x or 18.11.x?
13:24 espen_ to 18.05
13:24 espen_ now on 18.11 to see if the problem was fixed
13:26 falso joined #koha
13:26 falso Hi there
13:26 falso I'm having a problem, koha-translate doesnt seem to do anything
13:27 falso Latest Koha installed via apt on Debian
13:27 falso # koha-translate -v -u pt-PT Error: the selected language is already installed. Try --update if you want to re-install it.
13:28 falso this doesnt make any sense, it tells me to run what i ran
13:29 espen_ hmmm... I may be barking up the wrong tree here; circulation_rules mainly seems to have to do with max_holds (for now?)
13:37 espen_ any suggestion how I debug not being able to create new rules?
13:39 espen_ hmm...just as I said that it seems to be working again....*sigh*
13:39 ashimema Bug 21450
13:39 huginn Bug[…]_bug.cgi?id=21450 normal, P5 - low, ---, koha-bugs, NEW , is caching searches without the auth type
13:39 ashimema Bug 31405
13:39 huginn Bug[…]_bug.cgi?id=31405 could not be retrieved: InvalidBugId
13:39 ashimema Bug 21405
13:39 huginn Bug[…]_bug.cgi?id=21405 major, P5 - low, ---, nick, Needs Signoff , Pagination in authorities search broken for Zebra and broken for 10000+ results in ES
13:44 falso I think i've found my issue
13:44 falso https://bugs.koha-community.or[…]_bug.cgi?id=21895
13:44 huginn Bug 21895: blocker, P5 - low, ---, julian.maurice, Pushed to Master , translations fail on upgrade to 18.11.00 (package installation)
13:45 falso the last message mentions 19.05, did he meant 18.05 '
13:45 falso ?
13:46 espen_ Still getting "No circulation rule is defined for this user and itemtype combination." despite rule being set. Guess I will try flushing the issuingrules table and rebuilding
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14:02 falso Should I upgrade to 18.11 ? I'm at 18.05 and koha-translate doesnt work, and koha doesnt find any languages
14:02 falso I found this, https://bugs.koha-community.or[…]_bug.cgi?id=21895 and it seems to be my problem
14:02 huginn Bug 21895: blocker, P5 - low, ---, julian.maurice, Pushed to Master , translations fail on upgrade to 18.11.00 (package installation)
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14:09 caroline Good morning everyone!
14:15 oleonard Hi caroline
14:31 fridolin falso: 18.11 is very fresh, you should wait at least first release 18.11.01
14:32 magnuse yup, that is good advice
14:32 ashimema my general adise for safest, but not too out of date is to track 'oldstable'.. which is currently 18.05.x
14:32 ashimema unless there's something of particular interest in the very latest and you're happy to cope with the odd teething issues.
14:33 falso @mgnuse
14:33 huginn falso: downloading the Perl source
14:33 falso the problem is that my current version doesnt "find" any translation
14:33 ashimema I've cetainly not seen (or heard of) that issue in 18.05
14:33 falso # koha-translate -u pt-PT Error: the selected language is already installed. Try --update if you want to re-install it.
14:34 falso # koha-translate -l pt-PT
14:35 falso koha-translate -r also doesnt seem to do anything
14:35 falso koha-translate -r pt-PT also doesnt work
14:52 ashimema bug 21934
14:52 huginn Bug[…]_bug.cgi?id=21934 enhancement, P5 - low, ---, nick, Needs Signoff , Allow user to specify name for 'Shibboleth'
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15:09 oleonard @wunder 45701
15:09 huginn oleonard: Athens, OH :: Overcast :: 44F/6C | Wind Chill: 38F/4C | Monday: Generally cloudy. Colder. High near 45F. Winds WSW at 10 to 15 mph. Monday Night: Cloudy skies. A few flurries or snow showers possible. Low 31F. Winds NW at 5 to 10 mph.
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16:03 dersmon my marc record matching rule only works for some authority records, do i have to reindex after staging/committing?
16:04 ashimema @later tell caroline thankyou for the cookies.. currently sharing them with the rest of the gang here at our ptfs-europe meeting :)
16:04 huginn ashimema: The operation succeeded.
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17:19 oleonard So quiet... Is everyone still hung over from the 18.11 release party?
17:24 magnuse not so loud!
17:45 reiveune bye
17:45 reiveune left #koha
17:54 oleonard Weird that the "payment note" feature just jams every note together if you're paying multiple.
18:34 CrispyBran joined #koha
18:35 CrispyBran Bugzilla is slow to respond a lot lately.
18:41 CrispyBran oleonard, are you around?
18:42 oleonard yES
18:43 CrispyBran I think I answered my own question.  Was looking at 21918 and was wondering why you want to hide the add note input, but I think I get it.
18:47 CrispyBran Why doesn't the patron notification preferences include a selector for printed notices?  Shouldn't the patron have the option to opt out of those too?
19:11 CrispyBran oleonard, is 21918 going to include all tabs?
19:19 oleonard No, it only covers
19:37 cait @later tell rangi can you please create the new version on bugzilla?
19:37 huginn cait: The operation succeeded.
19:42 oleonard But cait, I thought the new version didn't have any bugs??
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19:43 koha-jenkins Project Koha_18.05_D8 build #132: STILL UNSTABLE in 27 min: https://jenkins.koha-community[…]oha_18.05_D8/132/
19:44 cait oleonard: :)
19:45 cait that's why i took 3 weeks of vacation right after release :P
19:45 oleonard :D
19:47 koha-jenkins Project Koha_18.05_U18 build #132: STILL UNSTABLE in 30 min: https://jenkins.koha-community[…]ha_18.05_U18/132/
19:48 * oleonard is very close to having submitted all the Bootstrap grid patches
19:49 * oleonard is not so close to having all the patches signed off...
19:58 rangi will do cait
19:59 oleonard Hello and goodbye rangi, I hope you are well!
19:59 rangi i am, and you too :)
19:59 cait too slow again...
19:59 cait bye oleonard!
20:01 rangi new version done
20:01 cait rangi++ thx!
20:13 koha-jenkins Project Koha_18.05_D9 build #128: STILL UNSTABLE in 29 min: https://jenkins.koha-community[…]oha_18.05_D9/128/
22:18 caroline joined #koha
22:42 caroline good night everyone!
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