IRC log for #koha, 2023-06-16

All times shown according to UTC.

Time S Nick Message
00:45 davidnind kidclamp: I tested bug 33887 but have Failed QA (there is an error in the database update)
00:45 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33887 enhancement, P5 - low, ---, samalau, Failed QA , Automatic checkin should be able to optionally fill the next hold with the returned item
04:25 cait joined #koha
05:01 dcook_ joined #koha
05:22 paxed i wonder if there'll be a slot for koha lightning talks at perlkohacon
05:24 paxed nugged: ^?
06:03 marcelr joined #koha
06:03 marcelr o/
06:04 jeff joined #koha
06:06 dcook Patch incoming for bug 34028..
06:06 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=34028 major, P5 - low, ---, koha-bugs, NEW , Two factor authentication (2FA) shows the wrong values for manual entry
06:06 dcook Maybe it's not major. It's just very wrong...
06:12 marcelr hi dcook
06:12 wahanui hi dcook are you around?
06:12 dcook heya marcelr
06:12 marcelr 2fa patches are welcome
06:12 dcook :D
06:13 dcook Just attached one for that one
06:13 marcelr will *try* to have a look
06:13 dcook Planning to implement the 2fa more widely so will be a bit more of my focus coming up I think
06:13 dcook <3
06:13 dcook It's a very simple change
06:13 dcook Just display really
06:13 marcelr i am thinking about using it too in 22.11
06:14 dcook We've had a few libraries start using it in 22.11 and so far so good
06:14 marcelr great
06:14 dcook The most annoying part has been the missing encryption key in koha-conf.xml but I'll be working more on that later..
06:16 marcelr did you ever hear about mysql/mariadb locking itself in the same transaction ?
06:17 dcook Doesn't sound too familiar
06:17 marcelr bug 33972
06:17 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33972 blocker, P5 - low, ---, nick, Needs Signoff , Possible deadlock in C4::ImportBatch::SetimportBatchStatus from BatchCommitRecords
06:18 marcelr two calls to change status in import table
06:18 marcelr very weird
06:18 marcelr occurs sometimes and for specific versions i guess
06:21 dcook Let's see..
06:22 dcook Reading through the comments and I was just thinking the same thing as you: "are you sure that there was no second process involved"
06:23 dcook Gotta hate those issues that are difficult to reproduce
06:23 marcelr right
06:23 dcook I've only had deadlocks happen when two separate processes are trying to competing for the lock
06:23 marcelr that would be normal but could be a maria bug or so?
06:24 dcook You never know..
06:24 marcelr he is convinced that it is no second process
06:25 dcook I think we need more information
06:27 marcelr yeah
06:28 dcook I'm more familiar troubleshooting locks with Postgres but it would be good to get some more data..
06:30 dcook "Enabling the InnoDB Lock Monitor"
06:30 dcook https://dev.mysql.com/doc/refm[…]ing-monitors.html
06:30 dcook That sounds useful
06:30 Joubu marcelr: there is also bug 33987
06:30 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33987 normal, P5 - low, ---, kyle, Signed Off , Combine multiple db updates in C4::ImportBatch::BatchCommitRecords for efficiency/avoiding possible deadlocks
06:30 Joubu one from Nick, one from Kyle
06:30 marcelr yes i saw it
06:30 Joubu I think they came up with a different fix for the same problem
06:30 marcelr or similar problem
06:30 Joubu yes
06:31 marcelr i would like to know the exact sql version here; is it a sql bug
06:31 dcook Who employs Sam Lau again? Is it Bywater?
06:31 Joubu both seem correct, but hard to tell which one really fixes the problem
06:31 dcook Kyle's sounds a bit more interesting
06:31 dcook Three different queries..
06:31 marcelr yeah 33987 looks better
06:32 Joubu yes but then we should apply it to the other occurrences...
06:32 dcook If one process used different database connections maybe it could deadlock itself..
06:33 dcook Although I would think they'd all re-use the same connection..
06:33 marcelr yes but is it another connection? or same connection, new handle, or ?
06:33 dcook Haven't looked (yet)
06:33 marcelr they're calling Context->dbh again
06:33 marcelr to change status
06:33 marcelr but i would expect the same connection
06:34 marcelr depends on the caching in Koha::Database
06:34 dcook In theory it should be the same connection yeah
06:34 marcelr and we would be better if we do this via txn_do (as recommended)
06:35 dcook Might be trying to do too many things in 1 transaction as well
06:35 dcook That's something I've encountered a lot on a different project with lots of legacy code
06:35 marcelr but this code allows for commits in the meantime but this is disabled with a flag
06:35 dcook hard to keep track of things when you have a million function calls ostensibly in the same transaction..
06:36 dcook But I need to squeeze in a wee bit more of work in the next few minutes
06:36 dcook My Friday ends in 24 minutes O_O
06:36 marcelr ok thx
06:37 dcook Have quite a few holidays over the next month or so, so I probably won't be around heaps :S
06:37 dcook And it's winter here. What am I thinking..
06:37 marcelr ok
06:37 marcelr just come back :)
06:38 dcook Aww thanks
06:44 Joubu marcelr: would like to have a look at approve this merge request? https://gitlab.com/koha-commun[…]merge_requests/53
06:45 Joubu and*
06:48 Joubu marcelr: about the deadlock, I guess they are forking in the worker (the --max-processes parameter)
06:49 marcelr ok still looking at both reports
06:53 marcelr Joubu: just glanced thru the perltidy patches, push it, we will find the errors anyway and they dont hurt
06:54 marcelr and you tested :)
07:01 magnuse \o/
07:01 marcelr hi magnuse
07:01 Joubu click the approve button then :D
07:01 magnuse hi marcelr
07:02 marcelr go ahead Joubu and click it
07:02 Joubu we killed C4::BackgroundJob \o/
07:02 marcelr good
07:02 Joubu marcelr: I wrote the merge request, somebody else should approve
07:02 marcelr Joubu: just give me time to switch to if ( instead of if( :)
07:03 marcelr i'm not sure if we had *no* rules
07:05 Joubu marcelr: the rule was "default perltidyrc"
07:06 marcelr well i better dont discuss it, but just get used to the new thing ;)
07:07 Joubu https://wiki.koha-community.or[…]32164&oldid=32163
07:07 Joubu "The offical perltidy style for perl code in Koha is the perltidy 'default' or  'larry-wall' style. There was a customised perltidy style in Koha for a while, but it was never official or enforced and later removed."
07:07 marcelr lesson learned: new coding guidelines can be implemented best during a warm summer :)
07:07 Joubu that what was on the wiki, but never enforced as a rule
07:08 marcelr somehow i feel that 'we' agreed on if(
07:09 Joubu tcohen: git-bz switch to python 3 merged? Why that? Did you test it? The bug I raised 6 months ago is still not fixed..
07:10 cait joined #koha
07:14 cait good morning #koha
07:15 Joubu 'if ( ' # git grep -P 'if \(\s' **/*.pm **/*.pl | wc -l # 6763
07:15 Joubu 'if ('  # git grep -P 'if \(\S' **/*.pm **/*.pl | wc -l # 5001
07:15 Joubu 'if( '  # git grep -P 'if\(\s' **/*.pm **/*.pl | wc -l  # 1194
07:15 Joubu 'if('   # git grep -P 'if\(\S' **/*.pm **/*.pl | wc -l  # 422
07:16 marcelr hi cait
07:16 marcelr Joubu get to work
07:16 marcelr haha
07:17 marcelr those 1500 are mine'
07:51 cait you are already confusing me
07:52 marcelr cait you should click the Approve button for Joubu in order to have a tidy qa tools
07:58 Joubu marcelr: please put bug 17427 back onto your todo list (or move it up :D)
07:58 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=17427 normal, P5 - low, ---, koha-bugs, NEW , Replace CGI::Session with Data::Session
07:59 marcelr yeah
08:07 Joubu added my stuffs to https://wiki.koha-community.or[…]3.11#Refactorings
08:07 cait so... are we working on bad bugs today... or are we working on bad bugs?
08:07 cait it's QA Friday!
08:07 marcelr Joubu i am signing off on 33972 with a  follow-up; still a workaround for me, could you have a look ?
08:08 marcelr cait 33972 is a bad byg
08:08 marcelr bug
08:08 cait bug 33972
08:08 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33972 blocker, P5 - low, ---, nick, Signed Off , Possible deadlock in C4::ImportBatch::SetimportBatchStatus from BatchCommitRecords
08:08 marcelr ah roadmap, i was still waiting for tcohen
08:09 cait yes, I could do some regression testing there, I have some nicer data sets to test with
08:09 marcelr go ahead
08:09 cait marcelr: not annouced yet I think officially - so you didn't miss it
08:09 cait I was jsut not sure where your discussion ended up earlier
08:09 cait waht I can tell is that we had a workshop with 22.11.05 and the imports didn't work :(
08:10 cait that's was not the best workshop experience and also left me worried, so have a keen interest here
08:10 marcelr well all testing helps us further
08:10 Joubu shouldn't we replace txn_begin txn_end with txn_do?
08:10 Joubu _end/_commit
08:10 marcelr that would be good but note that we have some inline commits there too (enabled disabled with a flag)
08:10 cait I'll update my env and come back
08:11 marcelr those intermediate commits are used in other scripts
08:14 Joubu yep, I forgot the context , I was just reading the diff..
08:16 marcelr it might be somehting with large imports, and too much new db handles or so ?
08:17 Joubu marcelr: the algorithm is bad. IMO we should : select from DB with the limit ('interval'), then loop over those inside a txn, then select the next ones, and so on
08:17 cait fwiw we saw issues with mulitple instances, but imports were rather small >1000 recors
08:17 cait I woudl run tests with the same dataset now
08:17 cait wiating for ktd pull
08:18 cait and I am not sure how the problems manifest, for us the jobs all remained in new
08:18 cait never getting started/finished
08:24 cait can i start testing bug 33972 or are you still working on it?
08:24 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33972 blocker, P5 - low, ---, nick, Signed Off , Possible deadlock in C4::ImportBatch::SetimportBatchStatus from BatchCommitRecords
08:24 marcelr no please do
08:25 marcelr Joubu: problem is a failure after you would have committed a few times
08:27 cait something specific I should try?
08:29 marcelr larger data sets and perhaps enable the forking stuff
08:29 Joubu I am not on it, and certainly won't tody
08:29 Joubu today
08:30 marcelr well i dont think the small change on 33972 would hurt anyway
08:30 marcelr but we need a larger solution
08:30 cait i am not sure what the forking stuff is, but testing without the patch already encountered some oddness
08:30 marcelr and know exactly why things fail
08:30 marcelr hey whats that
08:31 marcelr the max-processes option is the forking stuff
08:31 marcelr it controls if background worker forks
08:31 cait https://snipboard.io/herE7k.jpg
08:32 marcelr and with the patch?
08:32 cait that's the next thing I'll do
08:32 marcelr could you check your logs too ?
08:32 cait sure
08:32 marcelr whats the error ? and the line ?
08:33 cait no error in the gui, I'll go digging
08:33 marcelr plack-error probably
08:33 marcelr no
08:33 marcelr no plack
08:33 marcelr worker-error
08:33 marcelr or worker-output
08:33 Joubu `tail -f /var/log/koha/kohadev/*` :)
08:34 cait yes already there
08:35 cait https://paste.koha-community.org/18223
08:36 marcelr no timestamps..
08:36 marcelr the last two lines are odd
08:36 marcelr data problems?
08:36 cait not sure, they loaded fine on our 20.11.05
08:36 cait but... I can redo that there right now
08:37 marcelr try 33987 and 33792 on top at the same time
08:37 cait not so many things at once please :)
08:37 marcelr see if it makes a difference
08:38 marcelr yes it is warm
08:38 cait I am testing in 22.11.05 with the data now, then back to master with the patches
08:38 marcelr great
08:39 cait ok, the data set imports without problems in 22.11.05
08:39 cait I can give you access to it if you want
08:39 cait now setting upt he branch with the patches
08:41 cait hm I can't put 33792 on top
08:41 cait wrong bug number marcel :)
08:41 cait 33972
08:44 marcelr every time i mix those
08:44 marcelr bug 33972
08:44 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33972 blocker, P5 - low, ---, nick, Signed Off , Possible deadlock in C4::ImportBatch::SetimportBatchStatus from BatchCommitRecords
08:44 marcelr bug 33792
08:44 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33792 normal, P5 - low, ---, m.de.rooy, Pushed to stable , reserves_stats.pl ignores filled holds without itemnumber
08:45 marcelr yeah it is one of mine too :)
08:58 cait got distracted by a coworker putting cake in the kitchen, testing continues now
08:58 marcelr cake is a nice distraction
08:59 marcelr i am testing updates to batch_commits in a test script looping 100.000 times, so far so good
08:59 cait it was very good cake too
08:59 marcelr hmm
08:59 cait i have another failed... so waht could it be..
09:00 cait oh, no restart_all... I'll repeat
09:00 cait the weird thing is: the job is failed, but hte data has been imported
09:01 cait https://snipboard.io/VOJwZD.jpg
09:01 cait now all my jobs are fialed, even the ones that said finished earlier...
09:01 cait help?
09:01 wahanui i heard help was appreciated for bugs and keeping jenkins happy
09:02 marcelr quite interesting.. nothing in the logs still ?
09:02 cait looks like the same as before
09:03 cait pondering a reset_all and starting over
09:03 marcelr you restarted and you have both those patches ?
09:03 cait that's from before restarting...
09:03 cait I think I'll go back to clean state and start over
09:03 cait but it's way too easy to break stuff, something is going on
09:03 marcelr right
09:07 marcelr check the import_status of the batch please too; does it get to imported or is it still staged?
09:07 cait will do
09:08 cait the smaller data set had no issues, staged and imported, both jobs set to finished, status is imported
09:08 cait now trying the other set
09:08 marcelr and what import are you exactly doing: biblios and create/replace/.. ?
09:08 cait i am doing a records with items
09:08 cait no matching rule
09:08 cait so simple
09:08 marcelr yes it might make a difference, other if then else branches in the loop
09:11 cait the second set shows the same problem again, but it worked nicely in our 22.11.05 - so not sure what's going on there
09:12 cait and: the job failed, but the batch is "imported"
09:56 marcelr bye #koha
09:57 cait hm no kidclamp
09:59 cait does longtext sound ok to you all? willing to patch...
09:59 cait https://bugs.koha-community.or[…]_bug.cgi?id=34029
09:59 huginn Bug 34029: normal, P5 - low, ---, koha-bugs, NEW , Import breaks on too long publishercode
10:39 oleonard joined #koha
10:42 oleonard o/
10:58 cait ... I'll take the quiet as agreement
10:58 cait hi oleonard :)
11:01 TriveniChandriki[m] Auto barcode not working in placing order in acquisition multiple items
11:03 TriveniChandriki[m] Any setup i have to do.
11:13 cait which Autobarcode setting do you use and which version?
11:14 cait (of Koha)
11:18 kidclamp joined #koha
11:18 kidclamp marcelr++
11:25 cait hi kidclamp
11:25 cait we could not really reproduce the issue... but I found new issues :(
11:25 cait oh and git bz is broken on latest ktd
11:25 kidclamp Oh, what did you find?
11:25 cait give me a moment to sort
11:26 cait https://paste.koha-community.org/18241 < broken git bz apply on latest ktd
11:26 cait is that the pyhton3 change?
11:28 cait i'd really like to upload my patch :(
11:29 cait kidclamp: Bug 34029        - Import breaks when data exceeds size of mapped database columns
11:30 cait so I have 2 data sets, one imports nicely (600 records) always, the other never imports nicely, with or without the patches (1600 records)
11:30 tcohen Joubu: I thought it was not that bad and better merging that lagging forever
11:30 cait I end up with import status "imported" and a job that is failed
11:30 cait kidclamp: i can give you the data sets if you want?
11:30 cait but I never could reproduce the deadlock
11:30 kidclamp sure
11:31 kidclamp those data sets would be nice just for testing generaly
11:31 cait tcohen: how can I fix my git bz? it looks like it#s only the files in ktd, not the repo
11:31 kidclamp we saw the deadlock occur in a patron import too - we are looking a bit deeper
11:32 kidclamp but the patches all seem to help, so it is something weird about hitting same row
11:32 kidclamp our imports are all one big transaction, which is not ideal likely
11:38 Joubu tcohen: it is buggy..
11:38 tcohen I've been using it with no issues for a hwile
11:38 tcohen on macos and linux
11:39 tcohen how can I repproduce the error?
11:39 tcohen maybe we should just fix it
11:39 Joubu I didn't manage to fix it
11:39 Joubu see above from cait, + mine on the merge request I let the command to recreate
11:39 cait are we talking git bz now?
11:40 cait i just did a git bz attach -e bugnumber HEAD
11:40 cait it doesn't work without -e
11:40 cait either
11:40 cait new ktd, ktd pull and everything fromt his morning
11:41 cait tcohen: are you using it within ktd?
11:41 tcohen I never used it on ktd before
11:41 pastebot "tcohen" at 127.0.0.1 pasted "kohadev-koha@kohadevbox:koha(b" (18 lines) at https://paste.koha-community.org/18244
11:41 tcohen but it works?
11:42 tcohen I'll re-read your comments
11:43 cait it doesn't work in ktd
11:43 tcohen I'm in KTD
11:44 tcohen kohadev-koha user?
11:44 Joubu 34029 vs 32029
11:44 Joubu there is a typo
11:44 Joubu it's the problem I raised in my comment 6 months ago
11:44 tcohen so, if there's a typo it fails
11:44 cait just in ktd --shell yes
11:44 Joubu if you typo the bug number you get the bytes vs str python error
11:44 cait Joubu: I'll double check that
11:45 tcohen it didn't sound like a blocker for me
11:45 tcohen but I get it
11:45 tcohen don't typo
11:45 tcohen haha
11:45 Joubu uncaught exceptions are (almost) always bad ;)
11:46 cait you were right, thank you :)
11:46 tcohen I'll try to make it say 'You have a typo'
11:49 cait Joubu++ tcohen++
11:50 cait so what is a good next step for the import patches? I didn't find a regression, so could sign them... but i also couldn't see the error
12:00 cait hm I only tested on master so far, I'll now try to test on 22.11.x branch
12:08 TriveniChandriki[m] <cait> "which Autobarcode setting do you..." <- 21.05
12:09 cait 21.05 is the koha version, not the barcode setting
12:09 cait Autobarcode is a system preference
12:09 cait but 21.05 is quite old, if it doesn't work, it's more likly a bug than a configuration issue and youshoudl consider updating
12:10 cait re import: no issues found with 22.11.x :(
12:10 TriveniChandriki[m] cait: I will try this version
12:11 * TriveniChandriki[m] uploaded an image: (3833KiB) < https://matrix.org/_matrix/med[…]1859104791493.jpg >
12:12 TriveniChandriki[m] When placing an order. Giving barcodes one item it's coming. Multiple items not coming
12:21 thibaud_g joined #koha
12:26 cait tcohen: Joubu: bug number matches, what's wrong this time? https://paste.koha-community.org/18250
12:31 kidclamp you did apply
12:31 kidclamp you meant attach
12:31 kidclamp cait ^
12:32 cait and... you are right. thank you
12:32 Joubu kidclamp: 34033 - did you notice that the last patch from 30649 is not pushed?
12:32 cait y
12:33 Dyrcona joined #koha
12:33 Joubu kidclamp: ok, forget that!
12:36 tcohen we have a problem with exception handling in python
12:37 tcohen heh
13:03 Joubu home icon top left is broken?
13:03 Joubu https://snipboard.io/fY7jlN.jpg
13:04 oleonard And the stars for OPAC star ratings
13:05 oleonard Actually now that I look again, the home icon isn't broken for me at the moment??
13:06 Joubu navigation first last <, > in DT not displayed
13:06 Joubu Agreement (ERM) lost the icon
13:07 Joubu https://snipboard.io/SfOamw.jpg
13:08 Joubu hum...
13:09 oleonard Joubu I saw those issues yesterday but today it looks okay.
13:09 * Joubu deep breathes
13:10 Joubu yes, all good!
13:10 Joubu only the agreement fa-check-circle-o is wrong
13:10 Joubu I guess it's the '-o'
13:14 * tcohen breathes normally once he figures it was Joubu this time :P
13:16 Joubu tcohen: I've added a follow-up to the FA icon bug
13:16 tcohen Joubu++
13:17 tcohen Joubu, cait: doing QA on bug 33885 with the new git-bz...
13:17 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33885 critical, P5 - low, ---, jonathan.druart+koha, Signed Off , Get HTTP 500 when retrieving orders created by a non-existent (deleted) user
13:18 tcohen if I don't pass a range to attach
13:18 tcohen it explodes => bad
13:20 cait it explodes a lot heh
13:20 cait what was your command?
13:21 cait I am updating severity on bug 34006
13:21 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=34006 major, P5 - low, ---, koha-bugs, NEW , Keep the current option for funds in receiving returns an error 500
13:21 cait it's bad
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13:35 * ashimema catches up
13:36 ashimema so, you've merged the python3 branch
13:36 ashimema I've been using that branch for months now without any real issues
13:36 ashimema what's going on?
13:44 cait patch for 34006 :)
13:44 cait it changed a . to an _
13:53 pastebot "tcohen" at 127.0.0.1 pasted "kohadev-koha@kohadevbox:koha(q" (39 lines) at https://paste.koha-community.org/18258
13:53 tcohen I mean, that's noisy, but correct
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14:03 Joubu oleonard: I am confused by bug 33983, what am I missing?
14:03 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33983 enhancement, P5 - low, ---, oleonard, Needs Signoff , Move translatable strings out of OPAC's datatables.inc into JavaScript
14:04 oleonard Are you confused about the purpose of it Joubu?
14:05 Joubu oleonard: I let a comment
14:05 Joubu you are adding a TT include file that is using the I18N TT plugin, but you are using the i18n JS function __()
14:06 Joubu that is defined in i18n.js, and accessible from everywhere: doc-head-close.inc:[% Asset.js('js/i18n.js') | $raw %]
14:09 oleonard I will rework it, thanks
14:16 * oleonard had his head stuck in title i18n
14:18 caroline should strings in html_helpers.inc be translated? Is it just something for devs or is it actually used in Koha?
14:18 cait pretty sure it's used in Koha, but .inc are translated
14:18 cait usually
14:19 Joubu yes, strings from html_helpers should be translatable
14:20 caroline thanks! I wanted to make sure it didn't break anything... there have been cases where translated html would break the actual html
14:21 caroline like in "[ END ] %%] [%% # [ WRAPPER tab_item tabname= "tab_name_2" ]" I should translate only "tab_name_2"? or nothing at all?
14:22 cait nothing at all
14:22 cait just copy it
14:22 cait [%% - it's a comment actually
14:22 oleonard I thought i'd fixed those comments ending up in translation
14:23 cait I thought the same, but ran into 2 of those earlier as well
14:23 caroline yes 2 appeared with the new strings I think
14:24 caroline I had another one, but it didn't have ambiguous words (just WRAPPER and a bunch of %) so I simply copied that one
14:30 oleonard caroline if you could file a bug I will try to fix
14:30 caroline ok!
14:37 caroline oleonard, not sure what info you needed, but if anything is missing, let me know bug 34039
14:37 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=34039 enhancement, P5 - low, ---, koha-bugs, NEW , TT comments in translated strings
14:37 oleonard Thanks caroline
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15:07 oleonard The translation script just *really* wants to translate anything inside HTML tags even if it's a Template::Toolkit comment :(
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15:19 kikiko[m] Hey everyone! Could someone give some insight as to what goes on here/frequently talked about topics and such? I'm trying to determine whether if this support group will be of enough help by itself for support in my system, or if i should venture out and explore other options. Thank you!
15:21 caroline Hi kikiko[m], this channel is mostly used by Koha developers to discuss bugs and such
15:21 Joubu If you are search for koha related topics and questions, you are at the right place
15:21 Joubu *ing
15:22 caroline sometimes random people will come and ask questions, and we do our best to help and answer, but it's not a guarantee you will get an answer
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15:26 kikiko[m] ahha i see! im trying to figure out and explore support options as my team doesn't have technical support and it sometimes gets hard to find resolutions for bugs and other queries. Do you know of any other places where i could get technical support for KOHA from?
15:26 caroline probably the dev mailing list would be best for technical questions
15:27 caroline https://lists.koha-community.o[…]stinfo/koha-devel
15:28 caroline Sometimes people come here to ask their question and if they don't get an answer they write to the mailing list
15:28 caroline it reaches more people, but it's not as instantaneous (is that a word?)
15:30 kikiko[m] ooh i didnt know of that, KOHA's website is a little overwhelming i feel so its gets harder to find stuff, but ill def check this out!
15:30 kikiko[m] haha yup instantaneous is a word! 😃
15:31 caroline don't hesitate to come back here and lurk too, I find it's one of the best ways to learn, to just read what other people say
15:36 kikiko[m] yup i agree with that!
15:40 tcohen laters
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17:15 cait Any help on bug 33028 much appreciated, I tried to push it further, but need help to the finish line
17:15 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=33028 major, P5 - low, ---, thibaud.guillot, Failed QA , Wrongly formatted monetary amounts in circulation rules break scripts and calculations
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18:09 oleonard_ Anyone else getting an error from item search?
18:09 oleonard_ Template process failed: undef error - The method Koha::Patron->can_edit_item is not covered by tests!
18:10 cait joined #koha
18:14 oleonard_ Hm... a little regression from the Font Awesome patch...
18:23 oleonard_ Bug 34042
18:23 huginn Bug https://bugs.koha-community.or[…]_bug.cgi?id=34042 major, P5 - low, ---, oleonard, Needs Signoff , Item search broken by FontAwesome upgrade
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