Time Nick Message 06:36 marcelr hi #koha 07:36 ashimema Morning 07:41 marcelr hi ashimema 07:49 marcelr i am looking for the easiest way to add to a date in a tt file; when I pass a dt object I can just do [% testdate.add( days => 1) %] but how do I handle a date field ? 07:53 ashimema er... 07:53 ashimema good question.. I have no idea off the top of my head 07:55 marcelr probably need a convert to dt object in KohaTemplatePlugin 07:56 alex_ Bonjour 07:57 ashimema how is the field getting passed to the template? 07:57 ashimema I'm confused 07:58 ashimema the KohaDate filter already accepts both a string and a dt object (dt_from_string is used, and that accepts both) 07:59 marcelr i would like to do e.g. borrower.dateexpiry.add( days => 1 ) 07:59 ashimema I would think [% testdate.add( days => 1 ) | $KohaDates %] woudl work 07:59 marcelr yes it works but i need to pass a dt object 07:59 marcelr and now i want to do it on a regular db field 07:59 ashimema ah, so dateexpired isn't expanded 07:59 ashimema I see 07:59 marcelr so i need the dt conv 07:59 marcelr and it seems not to be there yet 08:00 marcelr Template's use date is not enough 08:00 ashimema so yeah.. I think you're right.. perhaps add a parameter to the KohaDates filter 08:01 ashimema we accept as_due_date 08:01 ashimema you could add 'add', 'subtract' to what it accepts 08:01 marcelr ah this works: [% KohaDates.dt(borrower.dateexpiry).add( years => 2 ) | $KohaDates %] 08:01 marcelr when i add a small dt sub 08:02 ashimema maybe? 08:02 ashimema oh.. interesting 08:02 ashimema cool 08:02 ashimema me was thinking 08:02 ashimema `[% borrower.dateexpiry | $KohaDates add_days => 1 %]` 08:03 ashimema or something along those lines 08:03 ashimema but it could be a pain adding a bunch of 'add_' and 'subtract_' options to the filter method 08:03 marcelr yes it looks nicer but seems to be more code 08:03 marcelr will have a try 08:03 ashimema indeed 08:03 marcelr thx 08:04 ashimema it's a nice idea.. though I'm somewhat intrigued by the use case. 08:04 ashimema part of me is surprised the requirement hasn't come up before in my memory 08:04 ashimema part of my can't think of a reason you'd need it.. haha 08:04 ashimema doh.. I've just been QAing another bug where one of my team did the SO! 08:04 marcelr want to calculate a date three weeks further from issue date 08:05 ashimema I need to start paying more attention.. not used to having an awesome team supporting me here and munching through the signoffs π 08:05 marcelr more attention is always good :) 08:27 ashimema @later tell oleonard any chance you could take a look at my comment on bug 33190 ? 08:27 huginn ashimema: The operation succeeded. 10:05 marcelr ashimema: i think we can use both approaches 10:06 ashimema π 10:06 marcelr they have their own advantages 10:06 marcelr the use case of kyle is quite different 10:06 ashimema just looking at your patch π 10:06 ashimema indeed 10:21 marcelr @later tell khall please test 33242 10:21 huginn marcelr: The operation succeeded. 12:31 marcelr o/ 12:41 magnuse \o 12:56 marcelr kidclamp++ 13:11 TriveniChandriki[m] Can we do increment fine in koha. Without development 13:15 cait what do you mean by increment? 13:15 cait Koha does add x to your fine every y days until ... if you configure it 13:16 ashimema which LTS method did we pick in the end Cait? 13:16 cait look at koha versioning in the wiki ;) 13:16 ashimema https://wiki.koha-community.org/wiki/LTS_workflow_proposal 13:16 cait no, but seriously, I documented it so it won't get lost - I'll quickly find it for you 13:17 cait ah yep, i put the link to the decision on the top of that page 13:17 cait link to the meeting and link to the docs 13:18 cait https://wiki.koha-community.org/wiki/Koha_Versioning#LTS_Releases 13:18 ashimema thanks 13:20 cait mtj, ashimema: no problems building 22.11.03 packages on our end 13:21 ashimema excellent 13:21 TriveniChandriki[m] <cait> "what do you mean by increment?" <- 1 week 5 rupees and 2 week 10 rupees and 3 week 15 rupees need fine in koha 13:21 cait additional 10 and additional 15 or +5 each week? 13:29 TriveniChandriki[m] Yes sir 13:29 cait which one? 13:32 ashimema "5 + 5 + 5" or "5 + 10 + 15" Triveni Chandriki 13:32 TriveniChandriki[m] 5+10+15 13:33 cait Koha can't do that out of th box yet 13:33 ashimema you could sponsor development of it π 13:33 TriveniChandriki[m] Ok sir 13:33 ashimema cait is a girl Triveni π 13:34 TriveniChandriki[m] ashimema: Any charge on this sir 13:34 ashimema sponsor = paying for it 13:34 ashimema you can of course search for an existing bug, submit a new bug and even submit code against a bug yourselves 13:35 ashimema my point is.. we all have to feed our families and can't produce all features and all code for free 13:35 ashimema the developments that progress quickest are those that are paid for 13:53 mtj hi cait, good to hear about packages 13:53 cait coworker told me that the last 2 times he had trouble withmissing dependencies, but maybe this was fixed already 13:56 mtj we need to update the wiki page, as there are now some extra steps with installing yarn/nodejs/gulp packages 13:57 * mtj will update wiki page later today 13:57 cait yes please 13:57 cait we are alwys building our own 14:01 caroline cait, if you have time can you give your opinion on bug 33237 ? I think it's a bug, but I wanted the opinion of someone else who uses Koha in another language 14:01 huginn 04Bug https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33237 enhancement, P5 - low, ---, koha-bugs, NEW , If TranslateNotices is off, use the interface language includes in slips 14:28 marcelr i would expect if translate is off, always use default language ? 14:28 marcelr default (notice) language 14:29 caroline marcelr, well, in that case, it's always english 14:29 marcelr yes but you could enable Translate 14:29 marcelr just what you want.. 14:29 caroline yes that's what I did, but I think it is unnecessary for installations with just one non-english language 14:30 marcelr their notices could be vernacular anyway (as recorded in default) 14:30 caroline but the "includes" are not translated 14:30 marcelr ok 14:31 caroline For example, the slip will be in French, but the accountype will print in english 14:32 marcelr yeah thats odd 14:32 tcohen marcelr: we can no longer get useful error informaiton on the API, can you check what's going on? 14:33 marcelr what do you mean ? 14:33 tcohen we used to warn "$exception" somehow 14:33 tcohen now we call $c->log->error ... 14:33 tcohen and that goes nowhere 14:34 marcelr ok i will have a look 14:35 cait hm commented on the bug 14:35 cait caroline: ^ 14:35 cait i think interface language shoudl work for us, but another option could be to use the first in language list as the default 14:35 cait you can reorder them because there is already some kind of fallback behavikour 14:37 caroline cait, thanks! I like the idea of the first language being the default 14:41 marcelr tcohen: if I add a die in REST/V1/Patrons::get, I see the following in my plack-api-error.log: 14:41 marcelr [2023/03/16 14:38:31] [ERROR] GET /api/v1/patrons/51: unhandled exception (Mojo::Exception)<<Died at /usr/share/koha/Koha/REST/V1/Patrons.pm line 79.>> 14:41 marcelr is it related to permissions on that file or specific log4perl configuration ? 15:00 cait caroline: my thinking was that it could also work when you don't have an interface language - sending mails maybe? 15:00 cait not sure if we have that issue there yet 15:13 cait caroline: that's funny - I was going to suggest using itembarcodefallbacksearch as an option for your dinosaurs yesterday - but then the list didn't show which was already checked out. And now AndrewFH filed bug 33246 15:13 huginn 04Bug https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33246 normal, P5 - low, ---, koha-bugs, NEW , itemBarcodeFallbackSearch search results should show whether or not items are available 15:14 cait like... search for a prefix-barcode that is on the sheet, pick one that was not checked out out of the list 15:14 caroline yeah he wrote on the ML with that option and said there were bugs 15:15 caroline It's an interesting approach that I hadn't thought of at all 15:15 cait ah, didn't se the ML mails yet, willcheck later 15:18 caroline re: sending mails maybe? interesting. So would it be if interface, then interface, if not, then first language? 15:20 cait could be a plan 15:21 cait or even more: Patrons peferred language if a notice template exists for it - interace - first language? 15:22 caroline the notice template is not really the problem, it's the "includes" 15:27 caroline If the patron has a preferred language both the notice and the includes will be in the correct language 15:29 cait aah ok 15:29 cait so maybe it just neeeds more fallbacks then 15:29 caroline yes I think so... and not assume that "default" is "english" 15:30 caroline that's why I liked your first language idea 15:32 caroline I'll try to summarize this in the bug 15:32 cait thx :) 16:01 aude_c hello! Hoping there are other people around for the Documentation meeting (and that I haven't got the timing wrong again!!) 16:01 caroline oh yes I forgot it's now! 16:02 caroline let me get my things and we'll start 16:02 aude_c Haha! ok 16:03 caroline #startmeeting Documentation IRC meeting 16 March 2023 16:03 huginn Meeting started Thu Mar 16 16:03:13 2023 UTC. The chair is caroline. Information about MeetBot at http://wiki.debian.org/MeetBot. 16:03 huginn Useful Commands: #action #agreed #help #info #idea #link #topic #startvote. 16:03 huginn The meeting name has been set to 'documentation_irc_meeting_16_march_2023' 16:03 caroline #link agenda https://wiki.koha-community.org/wiki/Documentation_IRC_meeting_16_March_2023 16:03 caroline #topic Introductions 16:03 caroline please use "#info" in front of your introduction to have it show up in the automatic minutes 16:03 caroline #info Caroline Cyr La Rose, inlibro, Montreal QC 16:04 thd #info Thomas Dukleth, Agogme, New York City 16:04 aude_c #info Aude Charillon, PTFS Europe, UK 16:05 lucyvh[m] #info Lucy Vaux-Harvey, PTFS Europe 16:06 aude_c Oh hello Thomas! Have you been to a Docs meeting before? :) 16:06 caroline davidnind sends his apologies, will not be joining us today 16:06 thd Yes, but not for a long time. 16:06 aude_c Cool. Always nice to see more people! 16:06 caroline i'll ping our other regulars 16:07 caroline cait ashimema 16:08 caroline marie-luce 16:08 aude_c are we allowed some small talk in the meantime? :D 16:08 caroline #topic Review of action points 16:09 caroline The two who had action points are not there lol 16:09 caroline cait to close the Docs mailing list - I know she sent an email to paulp, but I don't think it's been done yet 16:10 caroline ashimema to check for the manual keyword vs Needs documenting status - not sure about this one 16:10 aude_c I don't remember what exactly we meant by that 16:10 ashimema ho.. hello 16:10 caroline I think we wanted to change the bugs that have "Manual" keyword to "Needs documenting" status 16:10 ashimema #info Martin Renvoize, PTFS Europe 16:11 aude_c ah yes. 16:11 ashimema I've not found a moment 16:11 ashimema but.. hackfest is around the corner 16:11 ashimema perhaps aude_c can beat me with a big stick at hackfest to make sure it's done π 16:12 caroline we can drop it, it was a nice idea, but we can continue with the dual status/keyword 16:12 * ashimema is a tad distracted right now writing tender response text for the high ups ;P 16:12 ashimema ah.. yeah.. 16:12 caroline eesh, everything ok? 16:12 ashimema that's easy enough but needs a rangi 16:12 aude_c ... a big stick of bread? Yep, that's definitely possible ;) 16:12 caroline lol! 16:13 ashimema else we'll spam anyone ever associated with those bugs with the mass edit. 16:13 ashimema π 16:13 aude_c but as caroline says, not essential 16:13 ashimema I was also going to try and enhance the dashboard a little more to improve the stats and recognise you guys a bit more π 16:13 ashimema that's what I was thinking about 16:14 aude_c nice. We can talk about it next week or at hackfest 16:14 caroline cool! 16:15 caroline #action followup on mailing list close down 16:15 cait oh sorry - meeting still running? 16:15 caroline yep 16:15 cait Mailing list is not close yet I think - I still get daily moderation requests 16:16 cait we can ask in Marseille I think 16:16 caroline +1 thanks! seems a lot will get done then 16:16 caroline #topic Project updates 16:16 cait #info Katrin Fischer, BSZ, Germany 16:16 caroline speaking of Marseille... 16:16 ashimema nothing like threatening people with baguettes ;) 16:17 caroline Did we have anything else to hash out for the screenshot update? 16:17 aude_c lol 16:17 aude_c Yes: do we have a video link? 16:17 cait for the mass edit: I sometimes put Manual in QA step 16:17 caroline as long as it's fresh, it shouldn't hurt too too much 16:17 cait so the status would not be necessarily be pushed always 16:17 cait not sure we can just update them to "Needs documenting" 16:18 cait they might be stuck in some other status 16:18 caroline ok no prob, we'll continue as is... I think we had an idea to do it, but needed to check the consequences and these are it 16:18 aude_c Marseille: can we send a message out in advance to the Koha mailing list, explaining how we're going to do it, what time people can start joining via the video link, also what we agreed last time about the copy of the images file? 16:18 ashimema I could try to dig out the removal of the 'manual' keyword and use that in the dashboard stats 16:18 aude_c I'm happy to do it myself - just wanted to check we were all ok on that 16:19 ashimema alongside the change from 'Needs documetation' to any other status 16:19 ashimema .. I might even be able to update the link/counts to search on status or keyword? 16:19 caroline ashimema, it could cause noise no? 16:19 ashimema cait.. you might be able to guide me there a bit π 16:19 cait um where to? 16:20 caroline aude_c, good idea, I'll draft something 16:20 aude_c thanks :) 16:20 caroline I'd also like to do a trial run if anyone is interested... maybe tomorrow since I know some of you work on community stuff on fridays 16:20 ashimema has anyone talked to Paul about vid links?... biblibre's internet sometimes creaks a bit under the load of all of us 16:20 aude_c caroline: yes 16:20 aude_c ashimema: ah. No... 16:21 * ashimema makes a mental note to ask about roaming and our current mobile contracts at ptfs-e 16:21 aude_c meant to ask you about sandboxes too, ashimema 16:21 caroline that way we can see what goes wrong before there are too many of us doing it at the same time 16:21 ashimema wonder how good marseille is with 5g 16:22 cait maybe email paul_p directly for options, he might be able to help 16:22 cait I seem to remember that we plugged into the network last time and that was better? 16:22 caroline I'm here for your afternoon, so we can try something tomorrow in your afternoon, I could ping you guys to send a couple of submissions in and see how the work flows... is that ok? 16:23 aude_c looks like several phone operators cover Marseille for 5G (no idea what we get switched to when we're there with our UK phones) 16:24 ashimema the 5G at my house is faster than my fiber to the home connection.. it's crazy 16:25 caroline any other project updates? 16:25 aude_c caroline: yes. I'm not usually on IRC so you may have to email (sorry!) 16:25 caroline thanks aude_c and lucy for the EDI stuff! I'm really excited about having one chapter 100% up to date 16:26 caroline ok I'll send you all an email then 16:26 aude_c I was just about to say: lucyvh has been working on the EDI chapter following your request 16:27 caroline yes she sumbitted it and I merged it should be up-to-date here https://koha-community.org/manual/23.05/en/html/acquisitions.html#edi-process 16:27 aude_c :) 16:27 caroline aude_c++ lucyvh++ :D 16:28 lucyvh[m] Still updates to do on the images! 16:28 caroline in other project, I decided to update the Notices & slips list following a question on the mailing list... a lot are missing still 16:28 * ashimema can nag aude_c and lucyvh to join irc if you need them any time caroline ;P 16:29 cait aude_c++ lucyvh++ 16:29 caroline I'm working on it little by little adding links in respective sections so people searching for it can link back to the notice, etc. 16:29 caroline lol thanks ashimema! 16:29 aude_c I'm working on documenting the pseudonymization sys prefs. 16:29 caroline ooh great! 16:29 cait Inoticed that we don't have infomration on Elasticsearch specifics for searching 16:30 cait especially when using "expert" search - I am going to file a bug 16:30 aude_c I was also answering questions on the Patron import tool earlier this week and spotted some Documentation bugs about it so I added those to my to-do list. 16:30 caroline ok I could try to get someone from bws to look at ES documentation... they were complaining about it 16:31 aude_c ah yes, it would be nice to have more information on Elastic searching 16:31 cait bywater had a nice cheat sheet in a blog post recently, that might be a nice starting point 16:31 caroline could you link it in the bug? 16:32 cait i have to do my first training with an elasticsearch intallation soon, I can try to add info tot he bug that I find, but might not be able to actually work on the manual anytime soon 16:32 cait yes I will 16:32 cait it came up in our workshop yesterday, I am still workign through my notes :) 16:32 caroline ok thanks! 16:33 aude_c we've got some info somewhere too 16:33 aude_c we could start by all adding what we have and then expand later 16:33 caroline #action caroline to send an email to the mailing list about hackfest screenshot update details 16:34 caroline #action caroline to ping docs team member friday march 17 to do a test run for screenshot update 16:35 caroline #info aude_c working on patron import docs 16:35 caroline #info aude_c working on pseudonymisation sysprefs 16:36 caroline #info caroline working on notices and slips 16:36 caroline am I missing anything? 16:36 aude_c all to look into Elasticsearch? 16:36 caroline #action all to look into their own docs for ES related info and submit it to have a starting point in the manual 16:37 aude_c that's us held to account now! haha 16:37 cait :) 16:38 caroline yours and bws' would be easier to use... mine and cait's are more likely to need translation before sumbitting :) 16:38 caroline moving on? 16:39 aude_c good point! I think what we have is a "advantages of Elastic" doc, but there are some actual point I could pull out 16:39 caroline #topic What's been done so far 16:39 caroline not sure what this topic is compared to the previous one... 16:39 thd People should know that at the present time wiki email is broken again which prevents new account creation and password resetting. I can reset passwords on the wiki docker container command line and could presumably create new accounts on the command line. Probably some Postfix security update at tcohen's SMTP server has made things too secure. Gabriel, his systems administration person will fix it sometime soon we hope. Running the wiki i 16:39 thd n a Docker container complicates email authentication which is already complex enough because of spam prevention issues but a mail system on the same server would not be localhost when the wiki is in a Docker container. Several hours fiddling with wiki settings did not fix the problem but Gabriel can adjust both the SMTP server and the wiki. 16:39 thd Sorry that was a bit verbose .. 16:40 caroline #info wiki email is currently broken, no new account/password reset for the moment 16:40 cait thx for letting us know thd 16:40 thd If you really need password reset I can do it from the command line. 16:41 caroline should I info that? Not sure I want to advertise contacting you directly... 16:41 thd We hope it will be fixed soon by Gabriel who has access to the tcohen's SMTP server which I do not. 16:41 caroline #info Theke working on resolving the wiki email issue 16:42 caroline thanks for the update thd! 16:42 thd You could try sending a message to td-koha-wiki-admin AT agogme.com and check your spam box for a couple of weeks as I may not satisfy some email authentication systems. 16:46 caroline #info if urgent help needed for wiki password reset/account creation send message to td-koha-wiki-admin AT agogme.com 16:47 caroline #topic Content development guidelines 16:47 caroline there is nothing here in the agenda, does anyone have anything? 16:48 aude_c no 16:49 caroline #topic Next steps 16:49 caroline #info see agenda for links to to-do lists 16:49 caroline I don't have anything to add... 16:50 caroline #topic General discussion 16:50 caroline ashimema, you wanted to talk about video calls? 16:51 aude_c shall we try it for next meeting? 16:51 aude_c It would mean writing minutes separately 16:53 caroline #info video calls discussion postponed to next meeting 16:53 caroline #action caroline to add video calls to next agenda 16:53 caroline #topic Set time of next meeting 16:53 caroline april 13? 16:54 aude_c yes 16:54 caroline just looking at the times... 16:55 caroline it's really hard to get both europe and nz lolo 16:56 caroline 14UTC is 10am eastern america/canada, 3pm london, 4pm central europe 16:56 caroline (2am nz... :/ ) 16:57 aude_c we'll never find a time that's in the workday for everyone 16:57 caroline #info Next meeting: 13 April, 2023, 14 UTC 16:57 caroline #endmeeting 16:57 huginn Meeting ended Thu Mar 16 16:57:57 2023 UTC. Information about MeetBot at http://wiki.debian.org/MeetBot . (v 0.1.4) 16:57 huginn Minutes: https://meetings.koha-community.org/2023/documentation_irc_meeting_16_march_2023.2023-03-16-16.03.html 16:57 huginn Minutes (text): https://meetings.koha-community.org/2023/documentation_irc_meeting_16_march_2023.2023-03-16-16.03.txt 16:57 huginn Log: https://meetings.koha-community.org/2023/documentation_irc_meeting_16_march_2023.2023-03-16-16.03.log.html 16:58 caroline thanks everyone! 16:58 aude_c I don't mind if it's later in the evening Uk time every couple of months, if it makes it easier for NZ time 16:58 thd We can find a time when some people will not have to be asleep. 16:58 caroline I'll try to alternate next time 16:58 caroline unfortunately, I can't stay very late on Thursdays 16:59 thd Thursdays are not the best for me either. 16:59 aude_c thanks. Bye for now! 16:59 thd Why do people want video? 17:00 thd Why do people want video meetings? 17:00 caroline not sure... we'll see next meeting :) 17:00 aude_c it's more sound I'm personally interested in. Makes it easier to talk over things 17:00 thd Zoom is the road to proprietary doom for a free software project. 17:01 aude_c that's why we're looking at Jitsi Meet, I guess! 17:01 caroline @later tell tuxayo can you run the meeting script of the docs meeting for me? thanks! 17:01 huginn caroline: The operation succeeded. 17:02 caroline off to lunch, talk later! 17:05 lucyvh[m] Thnx all 17:16 cait bug 33255 17:16 huginn 04Bug https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33255 enhancement, P5 - low, ---, koha-bugs, NEW , Update the manual with information on searching with Elasticsearch 17:34 cait bye! 18:10 zimbo_[m] hey, wasnΒ΄t the chat in the koha interface once? 18:12 caroline zimbo_[m], if it ever was, it was before my time 18:14 zimbo_[m] since when r u working on koha? 18:14 caroline 2017 18:14 zimbo_[m] no i defintetly saw it like a few months ago 18:15 caroline in the staff interface? 18:15 zimbo_[m] yes 18:16 caroline And you would chat with...? other staff members? 18:16 zimbo_[m] no i saw the devs talking on it 18:17 zimbo_[m] about the new things about koha 18:17 caroline it's really not ringing a bell, sorry... :/ 18:17 caroline although in my defense, my memory is very poor... so I might just not remember it 18:18 ashimema I've never seen that 18:18 ashimema Not since I've been in Koha since 2009 18:18 ashimema I like the idea though 18:18 zimbo_[m] IΒ΄m losing my mind lmao literally no one remembers it but i went on it so many times 18:19 zimbo_[m] yeah it was pretty cool if it ever was a thing (IΒ΄m not sure anymore lmaooo) 18:19 caroline It might have been a local customization of like integrating an IRC client into Koha? 18:19 ashimema I imagine it wouldn't be crazy hard to embed an element client 18:20 zimbo_[m] ughh idk, thanks for the help tho! :) 18:21 ashimema I'd love a way to get more people involved int he Koha chatter 18:22 ashimema IRC still holds some back I think.. though I do think the matrix bridge and link to element from the website has helped a little 18:22 ashimema Maybe I'm imagining that though 18:22 caroline Yeah, I'm not sure having it in the staff interface would be such a great idea... we'd be only answering support questions from random library staff 18:22 zimbo_[m] i donΒ΄t remember being able to write in it tho 18:22 zimbo_[m] just read the messages 18:22 ashimema Indeed, that is true 18:24 caroline zimbo_[m], are you supported by a company? Maybe it was a special thing to present new features that your company did? 18:25 zimbo_[m] no we also have that but my company is a non english one and there were just english comments in it, saying whats new and kinda answering questions 18:26 caroline it's a cool idea, kind of like an AMA on new features 18:27 ashimema Interesting 18:28 ashimema I do love the idea 18:28 ashimema In a way 18:28 zimbo_[m] I always looked into it when i was bored at work :`) it was really great ngl i found it so interesting 18:29 * ashimema might need to think more about what he writes if the whole world was watching 18:30 caroline this channel here is very interesting. I always have it open on my second screen and read. even if I don't understand everything you learn a lot 18:30 ashimema Scary prospect 18:30 ashimema Yeah, I love it here 18:31 ashimema It would be good to have some more librarian focused chatter somewhere easily accessible though.. I've often thought that 18:31 caroline well, based on the number of people connected, there are a lot of lurkers 18:31 ashimema There's the mailing lists of course.. but they're not quite the same 18:31 ashimema We host a slack for our customers but actually getting them to really adopt it is proving really hard.. the forum we hosted didn't work either.. not did the mailing lists we did 18:32 caroline I was looking into discourse for our customers, but I really don't want to become a community moderator 18:34 ashimema It's not easy 18:34 ashimema We do all sorts of things 18:35 ashimema But it's really hard to get traction 18:36 caroline I guess it depends on the purpose or what you're trying to achieve with it? 18:37 caroline For me, I was looking for a way to field questions like "what do other libraries do for {insert very specific situation I have no idea about}" 18:38 caroline I wanted them to be able to ask each other those questions rather than going through me 18:38 ashimema Yup 18:38 ashimema Same 18:39 ashimema We see such questions pop up on their slack but we don't know the answer ourselves and there's no one lurking from other customers regularly 18:39 ashimema So it always dead ends 18:40 ashimema I'm really interested to know if anyone out there does have more luck with such an effort 18:40 caroline hm... so maybe a forum type thing would be better? 18:40 ashimema Tried that 18:40 ashimema Same problem 18:40 ashimema Discourse 18:40 ashimema We replaced it with slack 18:41 caroline hah! I'll know not to try it then ;) 18:41 ashimema The core issue was timing.. people had questions.. rarely did they have answers 18:42 caroline A user meetup? 18:42 ashimema And they tended to only come by when they had such a question.. so even if they had answers when they finally came to look it was often weeks or months after a question had been asked and garnered no interest 18:43 caroline yeah... people want to take but not necessarily give back 18:43 ashimema We do that too. Those are a bit more successful... Though also difficult to attract people to .. travel budgets and things 18:43 ashimema We tried going online, hosting zoom.. also struggled a bit 18:45 ashimema Only seems to really work online when we lead the discussion.. we do our 'open discussions'.. an open invite zoom + YouTube call about random topics we pick to try and evoke chatter 18:45 ashimema Those work better 18:46 caroline interesting 18:46 ashimema It's funny.. because there's are lots of really cool really knowledgeable people out there 18:46 ashimema When we do manage to get them all taking magic happens 18:46 ashimema Just really hard to open the door 18:47 caroline we did our first "upgrade webinar" last fall and we surprisingly had a lot of people coming 18:47 caroline I think I had one question... but a lot of them told me they enjoyed it 18:48 ashimema I wonder if an inter-koha instances chat inside the staff client would work? 18:48 ashimema Where your admin could pick the libraries it connects to 18:48 caroline interesting 18:49 zimbo_[m] ohhh that sounds like it could work 18:51 CaptainNero[m] πΆβπ«οΈ