Time  Nick        Message
21:24 chris       right, 20 mins of hacking time
20:24 Elwell      hmm. 10:23 PM - should I undertake a reconfigution of VoIP system to new server, seeing as I just finished the bottle of wine?
20:20 Elwell      yeah. That was when I finally realised the beauty of virtualisation 'I no longer care about dependencies, this machine is *solely* for RT :-)
20:04 pianohacker CPAN is both a blessing and a curse for users of Perl Software that way
20:03 pianohacker Yes, it is a pain for dependencies
19:43 elwell_     RT is OK, but its a PITA for perl dependencies. Works fine if you stick it in a VM tho so you can blow it away as needed come upgrades (esp if DB is on another box)
17:22 gmcharlt    anyway, off to lunch
17:21 pianohacker "Just works" can be quite nice sometimes
17:21 pianohacker Heh
17:21 gmcharlt    mostly to spend less time fiddling with the tool itself
17:20 pianohacker Why Manage Engine, rather than an open source tool?
17:19 gmcharlt    as well as an internal bugzilla
17:19 gmcharlt    http://www.manageengine.com/products/support-center/help.html primarily
17:18 pianohacker Just out of curiosity, what does Liblime use for help-desk software?
17:17 gmcharlt    cool
17:17 pianohacker Working at the library, setting up Request Tracker
17:17 gmcharlt    you?
17:17 gmcharlt    not much - about to head out to lunch
17:16 pianohacker What are you up to on a Saturday?
17:16 pianohacker morning gmcharlt
17:16 gmcharlt    hi pianohacker
17:12 pianohacker good morning #koha