Time Nick Message 21:24 chris right, 20 mins of hacking time 20:24 Elwell hmm. 10:23 PM - should I undertake a reconfigution of VoIP system to new server, seeing as I just finished the bottle of wine? 20:20 Elwell yeah. That was when I finally realised the beauty of virtualisation 'I no longer care about dependencies, this machine is *solely* for RT :-) 20:04 pianohacker CPAN is both a blessing and a curse for users of Perl Software that way 20:03 pianohacker Yes, it is a pain for dependencies 19:43 elwell_ RT is OK, but its a PITA for perl dependencies. Works fine if you stick it in a VM tho so you can blow it away as needed come upgrades (esp if DB is on another box) 17:22 gmcharlt anyway, off to lunch 17:21 pianohacker "Just works" can be quite nice sometimes 17:21 pianohacker Heh 17:21 gmcharlt mostly to spend less time fiddling with the tool itself 17:20 pianohacker Why Manage Engine, rather than an open source tool? 17:19 gmcharlt as well as an internal bugzilla 17:19 gmcharlt http://www.manageengine.com/products/support-center/help.html primarily 17:18 pianohacker Just out of curiosity, what does Liblime use for help-desk software? 17:17 gmcharlt cool 17:17 pianohacker Working at the library, setting up Request Tracker 17:17 gmcharlt you? 17:17 gmcharlt not much - about to head out to lunch 17:16 pianohacker What are you up to on a Saturday? 17:16 pianohacker morning gmcharlt 17:16 gmcharlt hi pianohacker 17:12 pianohacker good morning #koha