Time  Nick             Message
21:41 davidnind        Jason Greene: That's a decent size, it would be a reasonably-sized inventory exercise!
20:48 JasonGreene[m]   <davidnind> "Maybe you could use the inventor..." <- We have about 18000 books
20:45 JosephLamb[m]    <caroline> "did you configure the smtp..." <- Yes
20:38 cait             there might be some imitations with gmail, I remember some posts to the list
20:38 davidnind        I think there is a setting under Koha administration where you can smtp servers if your organisation has one or a service available
20:37 davidnind        you also need to enable email for your instance https://wiki.koha-community.org/wiki/Commands_provided_by_the_Debian_packages#Email
20:37 davidnind        Joseph Lamb: This is how I configure the testing environment that the community uses (KTD) to send email when testing, not sure whether this is robust enough for production or whether there are limits - https://gitlab.com/-/snippets/1893788#user-content-enabling-email-for-testing-the-easy-way
20:34 caroline         did you configure the smtp with gmail info?
20:32 JosephLamb[m]    I would like to add email notifications to Koha. I am using a gmail account. But the email failed to send. This is at my home lab and there are no firewall rules outbound. Is there a better service to use. I did not install postfix.
20:30 davidnind        caroline: 100% (I think that should be a top selection criteria for any software organisations use - often they are just focused on the features or solving the problem they can see - sometime in the future they will most likely need to change, and need to get their data out (but this will generally be "someone else's problem!"))
20:16 tcohen           people are seeing the modules page report they need an upgrade, so our repo is not providing new enough one?
20:15 tcohen           is that right?
20:15 tcohen           mtj: you introduced HTTP::Tiny in the cpanfile, to force a minimum version
20:14 caroline         I know I'm preaching to the choir, but I hate that data can be stuck in a software... :/
20:14 davidnind        Maybe you could use the inventory tool or a report, then identify anything missing that way (I've never used it, so not sure if it is a viable solution - would depend on how many items you have!)
20:09 JasonGreene[m]   That's ok, I'll keep looking.  If we can't then we'll have to build a new Koha server and enter all items by hand  :-(
20:06 caroline         I never had that one, so I can't say, sorry
20:06 JasonGreene[m]   Just asking others to see if anyone was able to get that data
20:05 JasonGreene[m]   I sent Primasoft a support email and asked them ... we'll see the answer soon
20:03 JasonGreene[m]   Handy Library Manager exports these field ( ID	TYPE	CATEGORY	ISBN	TITLE	AUTHOR	 CALL	BARCODE )
20:03 caroline         So the boss says there is missing data, are you able to extract that data from handy library?
20:02 caroline         oof, ok! I've had to work with systems like that
20:01 caroline         you'll have to map the fields in the handy library to fields in Koha. In MARC21, we use the 952 field for all item information (in UNIMARC it's 995 I think) https://koha-community.org/manual/latest/en/html/cataloging.html#location-and-item-information-952
20:01 JasonGreene[m]   it can't export to marc because it is not marc.. We had to convert it using MarcEdit
20:00 caroline         item-level data is usually in the marc records, if that system can export in marc
19:59 JasonGreene[m]   That is probably me...  I'm asking because we have made the move, yet my boss is seeing some missing data.  He wants the Koha to get "patron data and item-level data" from Handy Library Manager... and I'm trying to find out how
19:55 davidnind        Jason Greene: There is a relatively recent thread on the Koha General Mailing list - maybe you are the same Jason? https://lists.katipo.co.nz/pipermail/koha/2021-April/056086.html
19:50 JasonGreene[m]   has anyone converted from an old system called Handy Library Manager made by PrimaSoft in the 90s into a new Koha system?
19:46 davidnind        5am is always a struggle for me, between 6-7 am is typical (except maybe for Winter time...)
19:38 caroline         oh ok, that's reasonable! I thought it was like 5am or something :)
19:37 davidnind        8:30am ish here - have just been getting up later lately...
19:34 caroline         davidnind++ isn't it early for you?
19:33 JosephLamb[m]    ok
19:33 davidnind        oleonard++
19:33 davidnind        caroline++
19:32 oleonard         It's a direct SQL query of the database tables
19:32 caroline         JosephLamb[m], it's just an SQLq query
19:32 JosephLamb[m]    oleonard: Is the item search a mana search? Or what is the search engine?
19:30 huginn`          davidnind: The operation succeeded.
19:30 davidnind        @later tell saa Definitely look at either firewall rules or Apache server configuration to restrict access to the staff interface. It's not something I'm familiar with, but it is a pretty common thing to do as part of hardening web services. Also, as cait said there is a bug with the AutoLocation system preference and using the library specific IP field, a fix is being worked on - thanks for helping identify it!
19:26 davidnind        glad that you were able to solve the issue!
19:24 JosephLamb[m]    and oleonard . thank you
19:23 JosephLamb[m]    Thank you for your help.  davidnind
19:19 davidnind        normally when you do a full reindex you shouldn't need to, but after doing an upgrade it is probably a good idea
19:16 JosephLamb[m]    zebra index
19:16 JosephLamb[m]    So the problem was I had to rebuild the index. But then I needed to restart the services. I did not have that in my notes.
19:13 davidnind        Joseph Lamb: The two common resolutions I've noticed with Zebra issues are 1) Restarting services (I would definitely try that) 2) Permission issues with the index files on the server (I don't know any more than that, so hoping others can offer some advce)
19:11 oleonard         Could be!
19:11 JosephLamb[m]    Is this similiar to saa's problem above?
19:08 oleonard         JosephLamb[m]: I don't know how to advise you, but I can say that what you describe sounds like a problem with Zebra. Item search is a different kind of search, that's why it works.
19:03 JosephLamb[m]    Hello, after updating to 23.11, when I search for a book, there are no results. But there are items when I do an item search. I go to the OPAC page and I search for a book and nothing returns. I have rebuilt the zebra index. But I did not reboot or restart services. Where should I start to look for the problem? Thank you
18:59 davidnind        ^^ Reached 25 employees in 2023 https://piaille.fr/@biblibre (in French)
18:59 davidnind        BibLibre++
18:08 caroline         oops!
18:07 oleonard         Yep. I couldn't see it because I'd introduced a JS error on the page :|
18:07 caroline         np! was it what you were looking for?
18:07 oleonard         Thanks caroline
17:49 caroline         I searched for National Geographic France, but any Nat Geo is probably there
17:48 oleonard         I will try to get a match!
17:48 caroline         +1
17:47 oleonard         No problem, my Duolingo streak is strong :)
17:47 caroline         Sorry, I didn't think to change my interface
17:47 caroline         Afficher les rรฉsultats de Mana -> Show Mana search results
17:47 caroline         https://snipboard.io/gzERd1.jpg
17:45 caroline         when creating the subscription?
17:43 oleonard         Based on the template there seems to be two different versions of Mana search results... One from the "Search on Mana" link in the Serials sidebar menu, and another...somewhere?
17:42 caroline         vaguely
17:41 oleonard         Anyone around who is familiar with using Mana with serials?
16:52 saa              to setup restricting access to staffclient through google
16:52 saa              if i get correct way it would help me
16:51 saa              ok
16:51 cait             I believe there might be a bug
16:51 saa              ip settings for branches i had tried but it didnot work properly
16:50 cait             the ip setting for branches shoudl do a similar thing in Koha, but you might also want to think about solving it on a server level
16:49 cait             you could use a firewall to limit access to certain ip addresses
16:49 cait             that's a sysadmin question
16:48 saa              i have one more query how can i disable public access to my koha staffclient
16:48 saa              thanks a lot
16:48 saa              tx cait that helped by resetting zebraindex
16:45 saa              but i think there should be a way to empty records
16:45 cait             there is also this: https://koha-community.org/manual/latest/en/html/faq.html#reset-the-zebra-index
16:44 saa              ok let me check
16:44 cait             and reindex if that doesn't help
16:44 cait             the easiest is probably: add a record
16:44 cait             the result list is drawn from thes search index, that was not reset/deleted, the detail page checks the db and gives you an error
16:43 saa              how can i then clear searchindex
16:43 saa              only when i try to click on title it throws error the record you requested does not exist
16:43 cait             it's not in the db.
16:43 cait             the search index is a different thing to what is iny our db
16:43 saa              but on staff client i can search
16:42 saa              i dont see records in db
16:42 saa              23.11.01
16:41 tcohen           what is you Koha version?
16:41 tcohen           do you have records on your DB?
16:41 tcohen           ok
16:41 saa              zebra
16:40 tcohen           what SearchEngine are you using?
16:40 saa              is there any way to empty these records
16:39 saa              i wondering from where data is still stored
16:39 cait             if your database is empty the index might not reset
16:39 cait             yes, that should work and reset... unless you have no records at all?
16:39 saa              no added instance when running command
16:38 cait             you are missing the instance
16:37 saa              but still records are searched
16:37 saa              but when i run koha-rebuild-zebra -f -v it does not show any records
16:35 saa              how can i check and correct
16:35 cait             indexing problem
16:35 cait             it sounds like it#s still in the search index, but was deleted from Koha
16:35 cait             the index is cleaned when deleting records if things are working properly
16:35 saa              though it gives error the record you requested does not exist
16:35 cait             probably your koha-indexer isn't running?
16:34 saa              in koha even after deleting biblio, items why still records are still searched with details
16:06 reiveune         bye
15:14 caroline         the syspref give the whole list, so that is untrue also
15:13 ashimema         sorry.. I mean yes.. that one is the same
15:13 ashimema         that one is the same..
15:13 ashimema         nope
15:13 caroline         There is SerialsDefaultReplyTo too, which was added ad the same time, might have the same problem
15:13 marcelr          dont forget the 'current behavior' guys too
15:12 marcelr          i hope not :)
15:12 caroline         should I create like an omnibus for all the replyto's and then a specific bug for each?
15:08 ashimema         ๐Ÿ˜‰
15:08 ashimema         good to know.. bad for code
15:08 caroline         I'll write a bug report to either change the order or change the test of the syspref for that one at least
15:08 caroline         ok that's good to know
15:07 ashimema         yes
15:07 caroline         But in general, the order depends on the letter?
15:07 ashimema         AcquisitionsDefaultReplyTo -> ReplyToDefult -> Nothing
15:06 caroline         specifically AcquisitionsDefaultReplyTo
15:06 ashimema         nothing else
15:06 ashimema         it only falls back to ReplyToDefualt
15:06 ashimema         no, no depends
15:05 caroline         So conclusion to my question is *It depends*?
15:03 caroline         If it's code refactoring, i'm not much help though
15:03 caroline         If it's something testable from the interface, you can cc me to test
15:02 ashimema         only a very small part of it
15:02 ashimema         notices and letters are a nightmare of inconsistencies.. and people keep adding crap to them
15:01 caroline         I thought it was KOha::Email now
15:01 ashimema         I keep saying that.. but whenever I try to get interest in fixing it I get nothing back
15:01 caroline         lol!
15:01 ashimema         the whole of C4::Letters is a bug ๐Ÿ˜œ
15:00 caroline         seems to me like a bug
14:59 ashimema         I don't see any further fall through
14:59 ashimema         and ONLY ReplyToDefault
14:57 ashimema         if it's not set.. it'll look at 'ReplytoDefault'
14:57 ashimema         right
14:57 caroline         the normal fallback pattern being ReplyToDefault before the library's email, or the opposite?
14:55 ashimema         ah.. but this is 'SendAlerts' which does whatever it fancies
14:55 ashimema         if left empty.. it leaves it empty.. which means it'll follow the normal fallback pattern
14:53 caroline         I was writing the order for the return-path (library's return-path, ReturnpathDefault, library's email, KohaAdminEmailAddress, if I understand correctly) and stumbled on that list and it confused me
14:52 caroline         thanks ashimema++
14:52 ashimema         looking
14:51 caroline         But I thought it was  library reply-to, ReplytoDefault, library email, KohaAdminEmailAddress, because the library reply-to says it fallsback to ReplytoDefault, not the library's email
14:50 caroline         while more people are around, can someone check the order of the reply-to? In the AcquisitionsDefaultReplyTo syspref, it says "If left empty, it will fall back to the first defined address in the following list: library reply-to, library email, ReplytoDefault, KohaAdminEmailAddress"
14:33 schnydszch       Joubu, thanks for the hint! :)
14:32 schnydszch       Joubu++
14:28 oleonard-away    tcohen: https://github.com/FortAwesome/Font-Awesome/issues/19925
14:00 Joubu            tcohen: seeing it for months, yes
13:58 paulderscheid[m] It only affects firefox, though
13:56 tcohen           my Vue errors didn't allow me to see it, and now I fixed those, I thought it was some other mistake I made :-P
13:56 tcohen           thanks paulderscheid[m]
13:50 paulderscheid[m] Might be platform dependent
13:50 paulderscheid[m] tcohen yes always
13:46 caroline         My console is empty on the main page
13:45 tcohen           anyone else seeing this? https://snipboard.io/WjLyAO.jpg
13:30 tcohen           Joubu: around?
13:28 tcohen           cait: you are awesome, don't put pressure on you too much
13:27 marcelr          planning++
13:26 cait             another day not going as planned :(
12:44 Joubu            nope
12:40 marcelr          in the context of 19097
12:38 marcelr          Joubu: running UNIMARC btw?
12:32 Joubu            indeed, it does not for now
12:32 marcelr          o/
12:32 oleonard         It's a tough question. Right now it doesn't clear patron search results, correct? I think we should leave it that way for now.
12:30 oleonard         :)
12:30 Joubu            "we need a syspref" is not a valid answer :D
12:29 huginn`          04Bug https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35864 enhancement, P5 - low, ---, koha-bugs, In Discussion , Should we clear patron search result when the modal is reopened?
12:29 Joubu            oleonard: what's your opinion on bug 35864? bug or ft?
12:25 ashimema         have fun
12:25 ashimema         but there are loads in staff
12:25 ashimema         there aren't too too many modal in the opac as yet...
12:25 ashimema         is this OPAC or Staff?
12:21 * oleonard       is trying to decide if we need a modal WRAPPER bug before the Bootstrap 5 upgrade...
12:16 ashimema         we need that modal bug in ๐Ÿ˜œ
12:16 ashimema         yes, it should
12:16 ashimema         I was thinking this was a simple backport and it's a bug... all be it trivial
12:15 Joubu            shouldn't it be done for other searches as well?
12:15 Joubu            ashimema: on top of the modal bug maybe?
12:03 ashimema         we can squash them if you confirm they work as expected.. I tested quickly and was happy, but it's good to get that second pair of eyes on a followup like this
12:02 ashimema         there are two follow-ups on the bug now ๐Ÿ™‚
12:02 ashimema         I'm done
12:01 oleonard         ashimema: Are you reworking or should I go ahead and test?
11:52 tcohen           morning #koha o/
11:52 ashimema         i just spotted it could be simplified even further!
11:51 ashimema         LOL
11:50 ashimema         cheers
11:49 oleonard         Oh yeah I saw that you added something. I will take a look.
11:49 ashimema         I reckon we can PQA if you agree with it
11:48 ashimema         oleonard ^
11:48 huginn`          04Bug https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33457 minor, P5 - low, ---, oleonard, Signed Off , Improve display of fund users when the patron has no firstname
11:48 ashimema         didn't fancy double checking my follow-up on bug 33457 did you owen?
11:32 oleonard         o/
11:14 tiagosimoes[m]1  alright, I'll give it a shot. Thanks @_oftc_Joubu:matrix.org and @_oftc_cait:matrix.org
11:13 tiagosimoes[m]1  alright, I'll give it a shot. Thanks @Jou
11:11 Joubu            yes, first upgrade the OS
11:10 tiagosimoes[m]1  So, first upgrade Debian and then Koha? Or it doesn't matter much?
11:09 Joubu            ideally, yes
11:08 tiagosimoes[m]1  But I suppose I can try upgrading to 23.05 in the testing environment and see how it goes. Should I upgrade Debian as well?
11:08 tiagosimoes[m]1  Unfortunately I can't be 100% dedicated to managing Koha so I haven't had the time to check those issues.
11:06 tiagosimoes[m]1  I haven't investigated this thoroughly so they could just be bugs fixed in the newer versions
11:06 tiagosimoes[m]1  Some of them do seem to be bugs, like, when you search for a specific authority in the Authorities module on the staff interface and there's more than 1 page, they're duplicated in the second page. We also seem to be having trouble with printing labels from Koha with special characters
11:03 Joubu            what kind of issues?
11:02 Joubu            tiagosimoes[m]1: zebra is supposed to work out of the box, especially with new versions. It seems easier to upgrade than investigate a problem on an old version.
11:02 tiagosimoes[m]1  tiagosimoes[m]1: > <@tiagosimoes:matrix.org> But in the production environment, it's working correctly.... (full message at <https://matrix.org/_matrix/media/v3/download/matrix.org/bHKkvVKfdcVYNegjprSfEksF>)
11:01 huginn`          Joubu: The operation succeeded.
11:01 Joubu            @later tell schnydszch `show create table accountlines` should show "`issue_id` int(11) DEFAULT NULL" - it can be null
11:00 tiagosimoes[m]1  We already have a bunch of unresolved issues from earlier versions, wouldn't that add a ton of other potential issues?
11:00 tiagosimoes[m]1  Joubu: But in the production environment, it's working correctly.
10:59 Joubu            sorry, 23.11
10:58 Joubu            schnydszch: version of Koha?
10:58 Joubu            tiagosimoes[m]1: dump the DB, reinstall Koha with 23.05 (or even 23.11), insert the dump, restart everything
10:58 Joubu            dump the DB, reinstall Koha with 23.05 (or even 23.11), insert the dump, restart everything
10:58 schnydszch       is this a bug? Thanks in advance!
10:57 schnydszch       [2024/01/25 18:01:26] [WARN] DBIx::Class::Storage::DBI::_dbh_execute(): DBI Exception: DBD::mysql::st execute failed: Column 'issue_id' cannot be null at /usr/share/koha/lib/Koha/Object.pm line 170
10:57 schnydszch       when paying fine, we are getting error 500 in Koha 23.11. error is: [2024/01/25 18:01:19] [WARN] Use of uninitialized value $CGI::Compile::ROOT::usr_share_koha_intranet_cgi_2dbin_members_pay_2epl::change_given in concatenation (.) or string at /usr/share/koha/intranet/cgi-bin/members/pay.pl line 81.
10:57 Joubu            why not?
10:57 tiagosimoes[m]1  but I was told to first try it in a testing environment and to not jump version
10:57 Joubu            I would update first, then try to fix the problem. Maybe you are fighting a bug that has been fixed.
10:56 tiagosimoes[m]1  Yes, I do. First I'll update Debian and then Koha
10:55 Joubu            Don't you want to upgrade to a newest (and supported) version of Koha?
10:55 tiagosimoes[m]1  no, nothing
10:54 tiagosimoes[m]1  will try that
10:54 cait             if you do a sudo koha-zebra --stop and the start after... any useful output?
10:53 tiagosimoes[m]1  no :(. About Koha still outputs the same message
10:53 cait             did it help?
10:51 tiagosimoes[m]1  alright, done
10:48 tiagosimoes[m]1  will do, thanks
10:48 cait             tiagosimoes[m]1: ^
10:47 cait             where instance is the name of your library's instance you created
10:47 cait             sudo koha-zebra --start instance
10:47 cait             ry to start it
10:47 cait             ok
10:44 tiagosimoes[m]1  Anyway, I tried the following:... (full message at <https://matrix.org/_matrix/media/v3/download/matrix.org/hQJDaCTGKrpbLbXpSkArVqgo>)
10:44 tiagosimoes[m]1  Btw, I'm not an IT person, just a librarian with an interest in computer science and Linux experience. So apologies if I don't understand the more technical terms
10:43 tiagosimoes[m]1  In "About Koha", it also tells me Zebra server appears to not be available. Is it running?
10:43 tiagosimoes[m]1  Zebra. Yes, this is in a testing environment and I have both an older version of Koha (18.05) and Debian (9 aka stretch), which I updated recently to 10 in this testing environment. Everything went fairly well but yeah, no results are showing up when I do a search.
10:41 cait             some questions to start with: Are you using Zebra or elasticsearch for searching? has it worked before?
10:41 cait             it's perfectly ok
10:40 tiagosimoes[m]1  so uh, I have an issue with Koha's searching functionality (namely that isn't showing any results when I do a search). Is it ok if I ask here or is there a more appropriate place to get help?
10:39 tiagosimoes[m]1  oh good, I thought I was talking to void again
10:39 cait             tiagosimoes[m]1: yes, we can read you
10:39 cait             thanks :)
10:38 tiagosimoes[m]1  Hello, can anyone see this message?
10:32 Annelisterman[m] yes please :D
10:31 cait             can I come out again?
10:19 cait             *hides*
10:15 Annelisterman[m] been here all morning but silent :D Ich spreche schlecht Deutsch.
10:15 cait             morning Joubu and ashimema
10:14 cait             just happy to no longer be the only one :)
10:00 ashimema         lol
09:59 Joubu            join koha-non-german
09:57 ashimema         Kann ich mitmachen?
09:56 ashimema         morning
09:13 cait             but the others will hopefully join soon
09:11 cait             all German here this morning :D
09:11 * cait           waves
09:11 paulderscheid[m] hi #koha
08:38 krimsonkharne[m] good morning!
08:36 cait             good morning #koha
07:11 magnuse__        \o/
05:48 reiveune         hello