Time  Nick          Message
06:54 reza          I have this bug in my production https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21908
06:54 huginn        Bug 21908: normal, P5 - low, ---, fridolin.somers, Signed Off , Add biblio_metadata to rebuild_zebra.pl tables
06:54 reza          opac search is not returning anything
06:55 reza          I am using the debian package
06:55 reza          no upgrade is available yet
06:56 reza          how can I fix the bug?
06:56 rangi         that bug doesn't effect search
06:56 rangi         what version are you running?
06:57 reza          bug zebra status is: Error message from Zebra: 10004
06:57 reza          Koha Version 18.11.00.000
06:57 rangi         yep thats nothing to do with that bug
06:57 reza          ebra status is: Error message from Zebra: 10004
06:58 reza          I submitted another one here: https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21675
06:58 huginn        Bug 21675: major, P5 - low, ---, koha-bugs, NEW , Unable to add to a basket with ElasticSearch enabled
06:58 rangi         i have a couple of 18.11.0 running with search working
06:58 rangi         so you will want to actually find what the actual bug is
06:58 reza          initially I was using the 18.05 after the upgrade the ES stopped working
06:59 reza          so I changed the search engine to zebra
07:00 rangi         this is on your test site right?
07:00 reza          no :(
07:00 reza          prod
07:00 reza          it is in the production environment
07:00 rangi         did you try sudo koha-rebuild-zebra -f -v instancename ?
07:01 reza          yes I did
07:01 reza          rebuild is successful
07:01 reza          but opac still not returning any response
07:02 rangi         what about the staff search?
07:02 reza          staff search is OK
07:02 rangi         well then its not zebra
07:02 rangi         because they both use it
07:03 rangi         so we have to figure out what the opac is doing differently
07:03 reza          sorry. staff cannot search as well
07:03 rangi         in that case, yep zebra is not happy
07:03 rangi         is zebrasrv running?
07:03 reza          yes
07:05 reza          it is running: library-k+ 22317  0.0  0.0  18848   184 ?        S    Nov29   0:00 daemon --name=library-koha-zebra --pidfiles=/var/run/koha/library/ --errlog=/var/log/koha/library/zebra-error.log --output=/var/log/koha/library/zebra-output.log --verbose=1 --respawn --delay=30 --user=library-koha.library-koha -- /usr/bin/zebrasrv -v none,fatal,warn -f /etc/koha/sites/library/koha-conf.xml
07:05 rangi         can you paste the error from the plack-error.log?
07:06 reza          where can I find plack-error.log?
07:06 rangi         in /var/log/koha/library
07:06 rangi         you are running plack right?
07:08 reza          2018/11/29-03:22:30 Starman::Server (type Net::Server::PreFork) starting! pid(1605) Binding to UNIX socket file "/var/run/koha/library/plack.sock" Setting gid to "1001 1001" Setting uid to "1001" 2018/11/29-04:07:57 Server closing! Process Backgrounded 2018/11/29-04:08:27 Starman::Server (type Net::Server::PreFork) starting! pid(1635) Binding to UNIX socket file "/var/run/koha/library/plack.sock" Setting gid to "1001 1001" Setting uid to "1001"
07:08 rangi         when you do a search, is there anything in there
07:08 rangi         ?
07:09 rangi         (cos thats from a few days ago, or your clock is horribly wrong ;))
07:09 reza          :) there is no new log though
07:09 rangi         i guess you are not using plack then
07:10 reza          library-k+  1635  0.0  0.0  57560 14776 ?        Ss   Nov29   0:31 starman master -M FindBin --max-requests 50 --workers 2 --user=library-koha --group library-koha --pid /var/run/koha/library/plack.pid --daemonize --access-log /var/log/koha/library/plack.log --error-log /var/log/koha/library/plack-error.log -E deployment --socket /var/run/koha/library/plack.sock /etc/koha/plack.psgi
07:10 rangi         theres always noise in there
07:10 rangi         check that apache2 is set up to use plack
07:10 rangi         is there stuff in opac-error.log ?
07:11 reza          [Mon Dec 03 07:08:11.531299 2018] [cgi:error] [pid 5320] [client 172.32.2.59:33178] AH01215: [Mon Dec  3 07:08:11 2018] opac-export.pl: Use of uninitialized value in numeric ne (!=) at /usr/share/koha/lib/C4/Ris.pm line 833.: /usr/share/koha/opac/cgi-bin/opac/opac-export.pl [Mon Dec 03 07:08:11.531391 2018] [cgi:error] [pid 5320] [client 172.32.2.59:33178] AH01215: [Mon Dec  3 07:08:11 2018] opac-export.pl: Use of uninitialized value in numeric ne (!=) at /u
07:11 reza          [Mon Dec 03 07:08:11.531299 2018] [cgi:error] [pid 5320] [client 172.32.2.59:33178] AH01215: [Mon Dec  3 07:08:11 2018] opac-export.pl: Use of uninitialized value in numeric ne (!=) at /usr/share/koha/lib/C4/Ris.pm line 833.: /usr/share/koha/opac/cgi-bin/opac/opac-export.pl
07:11 rangi         yeah just warns
07:11 reza          [Mon Dec 03 07:08:17.139586 2018] [cgi:error] [pid 5320] [client 172.32.2.59:33178] AH01215: [Mon Dec  3 07:08:17 2018] opac-search.pl: WARNING: query problem with (su={Algebras, Linear.}) and ( ( allrecords,AlwaysMatches='' not onloan,AlwaysMatches='') and (lost,st-numeric=0) ) and  and subject=Algebras, Linear. and available ZOOM error 10014 "CCL parsing error" (addinfo: "Search word expected") from diag-set 'ZOOM' at /usr/share/koha/lib/C4/Search.pm line 38
07:12 rangi         theres the one we want
07:12 rangi         its 10014 is the error ;)
07:12 rangi         is your opac public?
07:12 rangi         can i hit it?
07:12 reza          can I say the search word is not being sent to zebra?
07:12 reza          sure you can
07:12 rangi         yeah, but its not a bug in standard koha
07:13 rangi         https://victoria.koha.catalystdemo.net.nz/cgi-bin/koha/opac-search.pl?q=test
07:13 reza          http://opac.apiit.edu.my/
07:13 rangi         thats out of the box 18.11.x using zebra
07:13 rangi         so its something to do with your config
07:13 rangi         we need to track down what or we will waste time with people unable to recreate
07:14 reza          is there any way I could request support so you could access the environment?
07:15 rangi         you could, one thing I would try first
07:15 rangi         in the systempreference for searching
07:16 rangi         what do you have set for UseQueryParser
07:16 rangi         and UseICU
07:17 reza          UseWYSIWYGinSystemPreferences    is don't show
07:17 reza          UseQueryParser   do not try
07:17 reza          UseICU using ICU Zebra
07:18 rangi         try switching that to not using
07:18 reza          done
07:19 reza          still no result found
07:19 rangi         darn, was worth a try
07:19 reza          :)
07:19 rangi         still the same 10014 error?
07:19 reza          Error message from Zebra: 10004
07:20 reza          yeah. still there
07:20 rangi         10004 or 10014 ?
07:20 reza          10004
07:22 magnuse       \o/
07:22 rangi         hmmthe above paste one had 10014
07:23 reza          errr. I just started a rebuild
07:23 reza          maybe because of that?
07:23 rangi         could be
07:24 reza          60% done rebuilding
07:25 reza          can I request support if the issue still persists?
07:26 rangi         yep you can, there are quite a few support companies you could ask
07:26 reza          for this issue could you please look into my instance until I arrange a long term support?
07:27 rangi         I work for Catalyst, so it would need to go through them if you wanted me to look
07:28 reza          sure. how can I contact the company directly?
07:28 rangi         (its 8.27pm here so i also probably wouldn't be able to look until tomorrow morning sorry)
07:28 rangi         ive sent you a private message on here
07:28 reza          great. thank you :)'
07:30 fridolin      hi
07:32 rangi         hi fridolin
07:32 rangi         and hi magnuse
07:32 fridolin      hello around the world ;)
07:32 calire        morning #koha
07:33 rangi         hi calire
07:33 calire        hey rangi :)
07:37 reiveune      hello
07:41 magnuse       kia ora rangi fridolin calire sophie_m reiveune et al
07:41 calire        hey magnuse
07:42 sophie_m      hello magnuse ans #koha
07:42 * rangi       is going to log off for the day
07:42 magnuse       have fun rangi
08:02 alex_a        bonjour
08:06 tuxayo        hi #koha o/
08:58 josef_moravec morning #koha
09:14 alex_a        bonjour josef_moravec
09:44 marcelr       hi #koha
10:32 ashimema      hi #koha
10:36 calire        hi ashimema
10:42 eythian       marcelr: your workplace getting a tidy up I see: https://www.dutchnews.nl/news/2018/12/iamsterdam-no-more-on-museumplein-but-letters-are-still-at-schiphol/
10:42 marcelr       no more selfies
10:43 eythian       I like how they're going to have people to tell tourists where to go if they want to see the others. "Yeah, you can go to Schiphol. I think that'd be a great place for you to go."
10:43 marcelr       go to the airport and fly somewhere else ;)
12:27 oleonard      Hi #koha
12:37 calire1       hi oleonard
12:37 eythian       marcelr: huh? https://www.at5.nl/artikelen/189160/er-staan-weer-letters-op-het-museumplein-huh
12:40 marcelr       stuk beter
13:15 espen_        hi there! I've got an issuing 'issue' after upgrading to 18.x. Is there anyone here who knows how the circulation_rules were meant to change in the database, as I'm starting to think that's what has gone wrong.
13:17 magnuse       espen_: you can see what the table should look like here: http://git.koha-community.org/gitweb/?p=koha.git;a=blob;f=installer/data/mysql/kohastructure.sql;h=c3c9570a29b984cd03af63bb52264d77ee10d06d;hb=HEAD#l4266
13:18 espen_        ok. Scheme is fine, but table is empty. Looks like rules have not transferred from issuingrules
13:19 espen_        Note: creating new rules in web interface doesn't work
13:23 magnuse       take a look at http://git.koha-community.org/gitweb/?p=koha.git;a=blob;f=installer/data/mysql/updatedatabase.pl;h=db90d6d5c529e466f1fab110ea4a244d60872d05;hb=HEAD and see if you can tell what was supposed to happen and possibly what went wrong
13:24 magnuse       was the upgrade to 18.05.x or 18.11.x?
13:24 espen_        to 18.05
13:24 espen_        now on 18.11 to see if the problem was fixed
13:26 falso         Hi there
13:26 falso         I'm having a problem, koha-translate doesnt seem to do anything
13:27 falso         Latest Koha installed via apt on Debian
13:27 falso         # koha-translate -v -u pt-PT Error: the selected language is already installed. Try --update if you want to re-install it.
13:28 falso         this doesnt make any sense, it tells me to run what i ran
13:29 espen_        hmmm... I may be barking up the wrong tree here; circulation_rules mainly seems to have to do with max_holds (for now?)
13:37 espen_        any suggestion how I debug not being able to create new rules?
13:39 espen_        hmm...just as I said that it seems to be working again....*sigh*
13:39 ashimema      Bug 21450
13:39 huginn        Bug http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21450 normal, P5 - low, ---, koha-bugs, NEW , link_bibs_to_authorities.pl is caching searches without the auth type
13:39 ashimema      Bug 31405
13:39 huginn        Bug http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31405 could not be retrieved: InvalidBugId
13:39 ashimema      Bug 21405
13:39 huginn        Bug http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21405 major, P5 - low, ---, nick, Needs Signoff , Pagination in authorities search broken for Zebra and broken for 10000+ results in ES
13:44 falso         I think i've found my issue
13:44 falso         https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21895
13:44 huginn        Bug 21895: blocker, P5 - low, ---, julian.maurice, Pushed to Master , translations fail on upgrade to 18.11.00 (package installation)
13:45 falso         the last message mentions 19.05, did he meant 18.05 '
13:45 falso         ?
13:46 espen_        Still getting "No circulation rule is defined for this user and itemtype combination." despite rule being set. Guess I will try flushing the issuingrules table and rebuilding
14:02 falso         Should I upgrade to 18.11 ? I'm at 18.05 and koha-translate doesnt work, and koha doesnt find any languages
14:02 falso         I found this, https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21895 and it seems to be my problem
14:02 huginn        Bug 21895: blocker, P5 - low, ---, julian.maurice, Pushed to Master , translations fail on upgrade to 18.11.00 (package installation)
14:09 caroline      Good morning everyone!
14:15 oleonard      Hi caroline
14:31 fridolin      falso: 18.11 is very fresh, you should wait at least first release 18.11.01
14:32 magnuse       yup, that is good advice
14:32 ashimema      my general adise for safest, but not too out of date is to track 'oldstable'.. which is currently 18.05.x
14:32 ashimema      unless there's something of particular interest in the very latest and you're happy to cope with the odd teething issues.
14:33 falso         @mgnuse
14:33 huginn        falso: downloading the Perl source
14:33 falso         the problem is that my current version doesnt "find" any translation
14:33 ashimema      I've cetainly not seen (or heard of) that issue in 18.05
14:33 falso         # koha-translate -u pt-PT Error: the selected language is already installed. Try --update if you want to re-install it.
14:34 falso         # koha-translate -l pt-PT
14:35 falso         koha-translate -r also doesnt seem to do anything
14:35 falso         koha-translate -r pt-PT also doesnt work
14:52 ashimema      bug 21934
14:52 huginn        Bug http://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21934 enhancement, P5 - low, ---, nick, Needs Signoff , Allow user to specify name for 'Shibboleth'
15:09 oleonard      @wunder 45701
15:09 huginn        oleonard: Athens, OH :: Overcast :: 44F/6C | Wind Chill: 38F/4C | Monday: Generally cloudy. Colder. High near 45F. Winds WSW at 10 to 15 mph. Monday Night: Cloudy skies. A few flurries or snow showers possible. Low 31F. Winds NW at 5 to 10 mph.
16:03 dersmon       my marc record matching rule only works for some authority records, do i have to reindex after staging/committing?
16:04 ashimema      @later tell caroline thankyou for the cookies.. currently sharing them with the rest of the gang here at our ptfs-europe meeting :)
16:04 huginn        ashimema: The operation succeeded.
17:19 oleonard      So quiet... Is everyone still hung over from the 18.11 release party?
17:24 magnuse       not so loud!
17:45 reiveune      bye
17:54 oleonard      Weird that the "payment note" feature just jams every note together if you're paying multiple.
18:35 CrispyBran    Bugzilla is slow to respond a lot lately.
18:41 CrispyBran    oleonard, are you around?
18:42 oleonard      yES
18:43 CrispyBran    I think I answered my own question.  Was looking at 21918 and was wondering why you want to hide the add note input, but I think I get it.
18:47 CrispyBran    Why doesn't the patron notification preferences include a selector for printed notices?  Shouldn't the patron have the option to opt out of those too?
19:11 CrispyBran    oleonard, is 21918 going to include all tabs?
19:19 oleonard      No, it only covers pay.tt
19:37 cait          @later tell rangi can you please create the new version on bugzilla?
19:37 huginn        cait: The operation succeeded.
19:42 oleonard      But cait, I thought the new version didn't have any bugs??
19:43 koha-jenkins  Project Koha_18.05_D8 build #132: STILL UNSTABLE in 27 min: https://jenkins.koha-community.org/job/Koha_18.05_D8/132/
19:44 cait          oleonard: :)
19:45 cait          that's why i took 3 weeks of vacation right after release :P
19:45 oleonard      :D
19:47 koha-jenkins  Project Koha_18.05_U18 build #132: STILL UNSTABLE in 30 min: https://jenkins.koha-community.org/job/Koha_18.05_U18/132/
19:48 * oleonard    is very close to having submitted all the Bootstrap grid patches
19:49 * oleonard    is not so close to having all the patches signed off...
19:58 rangi         will do cait
19:59 oleonard      Hello and goodbye rangi, I hope you are well!
19:59 rangi         i am, and you too :)
19:59 cait          too slow again...
19:59 cait          bye oleonard!
20:01 rangi         new version done
20:01 cait          rangi++ thx!
20:13 koha-jenkins  Project Koha_18.05_D9 build #128: STILL UNSTABLE in 29 min: https://jenkins.koha-community.org/job/Koha_18.05_D9/128/
22:42 caroline      good night everyone!